116 lines
5.5 KiB
PHP
116 lines
5.5 KiB
PHP
<?php
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namespace App\Http\Controllers\Moderation;
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use App\Models\User;
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use App\Models\Ticket;
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use App\Models\Server;
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use App\Models\TicketCategory;
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use App\Models\TicketComment;
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use App\Http\Controllers\Controller;
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use Illuminate\Support\Facades\Cache;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Auth;
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use App\Notifications\Ticket\User\ReplyNotification;
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class TicketsController extends Controller
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{
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public function index() {
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$tickets = Ticket::orderBy('id','desc')->paginate(10);
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$ticketcategories = TicketCategory::all();
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return view("moderator.ticket.index", compact("tickets", "ticketcategories"));
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}
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public function show($ticket_id) {
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$ticket = Ticket::where("ticket_id", $ticket_id)->firstOrFail();
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$ticketcomments = $ticket->ticketcomments;
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$ticketcategory = $ticket->ticketcategory;
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$server = Server::where('id', $ticket->server)->first();
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return view("moderator.ticket.show", compact("ticket", "ticketcategory", "ticketcomments", "server"));
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}
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public function close($ticket_id) {
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$ticket = Ticket::where("ticket_id", $ticket_id)->firstOrFail();
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$ticket->status = "Closed";
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$ticket->save();
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$ticketOwner = $ticket->user;
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return redirect()->back()->with('success', __('A ticket has been closed, ID: #') . $ticket->ticket_id);
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}
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public function delete($ticket_id){
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$ticket = Ticket::where("ticket_id", $ticket_id)->firstOrFail();
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TicketComment::where("ticket_id", $ticket->id)->delete();
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$ticket->delete();
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return redirect()->back()->with('success', __('A ticket has been deleted, ID: #') . $ticket_id);
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}
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public function reply(Request $request) {
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$this->validate($request, array("ticketcomment" => "required"));
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$ticket = Ticket::where('id', $request->input("ticket_id"))->firstOrFail();
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$ticket->status = "Answered";
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$ticket->update();
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$ticketcomment = TicketComment::create(array(
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"ticket_id" => $request->input("ticket_id"),
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"user_id" => Auth::user()->id,
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"ticketcomment" => $request->input("ticketcomment"),
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));
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$user = User::where('id', $ticket->user_id)->firstOrFail();
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$newmessage = $request->input("ticketcomment");
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$user->notify(new ReplyNotification($ticket, $user, $newmessage));
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return redirect()->back()->with('success', __('Your comment has been submitted'));
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}
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public function dataTable()
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{
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$query = Ticket::query();
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return datatables($query)
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->addColumn('category', function (Ticket $tickets) {
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return $tickets->ticketcategory->name;
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})
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->editColumn('title', function (Ticket $tickets) {
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return '<a class="text-info" href="' . route('moderator.ticket.show', ['ticket_id' => $tickets->ticket_id]) . '">' . "#" . $tickets->ticket_id . " - " . $tickets->title . '</a>';
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})
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->editColumn('user_id', function (Ticket $tickets) {
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return '<a href="' . route('admin.users.show', $tickets->user->id) . '">' . $tickets->user->name . '</a>';
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})
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->addColumn('actions', function (Ticket $tickets) {
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return '
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<a data-content="'.__("View").'" data-toggle="popover" data-trigger="hover" data-placement="top" href="' . route('moderator.ticket.show', ['ticket_id' => $tickets->ticket_id]) . '" class="btn btn-sm text-white btn-info mr-1"><i class="fas fa-eye"></i></a>
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<form class="d-inline" method="post" action="' . route('moderator.ticket.close', ['ticket_id' => $tickets->ticket_id ]) . '">
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' . csrf_field() . '
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' . method_field("POST") . '
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<button data-content="'.__("Close").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-warning mr-1"><i class="fas fa-times"></i></button>
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</form>
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<form class="d-inline" method="post" action="' . route('moderator.ticket.delete', ['ticket_id' => $tickets->ticket_id ]) . '">
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' . csrf_field() . '
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' . method_field("POST") . '
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<button data-content="'.__("Delete").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-danger mr-1"><i class="fas fa-trash"></i></button>
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</form>
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';
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})
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->editColumn('status', function (Ticket $tickets) {
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switch ($tickets->status) {
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case 'Open':
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$badgeColor = 'badge-success';
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break;
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case 'Closed':
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$badgeColor = 'badge-danger';
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break;
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case 'Answered':
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$badgeColor = 'badge-info';
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break;
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default:
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$badgeColor = 'badge-warning';
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break;
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}
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return '<span class="badge ' . $badgeColor . '">' . $tickets->status . '</span>';
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})
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->editColumn('updated_at', function (Ticket $tickets) {
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return $tickets->updated_at ? $tickets->updated_at->diffForHumans() : '';
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})
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->rawColumns(['category', 'title', 'user_id', 'status', 'updated_at', 'actions'])
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->make(true);
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}
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}
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