Add support for variable bounce processing actions.

- Add support for `complaint` to the SES bounce processor. - Add support for `hard/soft` to Sendgrid bounce processor. - Add new bounce actions `None` and `Unsubscribe`. - Add per type (`soft/hard/complaint`) bounce rule configuration to admin settings UI. - Refactor Cypress bounce tests.
2023-04-11 11:33:13 +05:30 · 2023-04-11 11:33:13 +05:30 · 5fc28a733c
commit 5fc28a733c
parent 13ad9adb8b
39 changed files with 326 additions and 109 deletions
--- a/cmd/bounce.go
+++ b/cmd/bounce.go
@ -132,7 +132,7 @@ func handleBounceWebhook(c echo.Context) error {
 	case service == "":
 		var b models.Bounce
 		if err := json.Unmarshal(rawReq, &b); err != nil {
-			return echo.NewHTTPError(http.StatusBadRequest, app.i18n.Ts("globals.messages.invalidData"))
+			return echo.NewHTTPError(http.StatusBadRequest, app.i18n.Ts("globals.messages.invalidData")+":"+err.Error())
 		}

 		if bv, err := validateBounceFields(b, app); err != nil {
@ -207,11 +207,11 @@ func handleBounceWebhook(c echo.Context) error {

 func validateBounceFields(b models.Bounce, app *App) (models.Bounce, error) {
 	if b.Email == "" && b.SubscriberUUID == "" {
-		return b, echo.NewHTTPError(http.StatusBadRequest, app.i18n.T("globals.messages.invalidData"))
+		return b, echo.NewHTTPError(http.StatusBadRequest, app.i18n.Ts("globals.messages.invalidFields", "name", "email / subscriber_uuid"))
 	}

 	if b.SubscriberUUID != "" && !reUUID.MatchString(b.SubscriberUUID) {
-		return b, echo.NewHTTPError(http.StatusBadRequest, app.i18n.T("globals.messages.invalidUUID"))
+		return b, echo.NewHTTPError(http.StatusBadRequest, app.i18n.Ts("globals.messages.invalidFields", "name", "subscriber_uuid"))
 	}

 	if b.Email != "" {
@ -222,8 +222,8 @@ func validateBounceFields(b models.Bounce, app *App) (models.Bounce, error) {
 		b.Email = em
 	}

-	if b.Type != models.BounceTypeHard && b.Type != models.BounceTypeSoft {
-		return b, echo.NewHTTPError(http.StatusBadRequest, app.i18n.T("globals.messages.invalidData"))
+	if b.Type != models.BounceTypeHard && b.Type != models.BounceTypeSoft && b.Type != models.BounceTypeComplaint {
+		return b, echo.NewHTTPError(http.StatusBadRequest, app.i18n.Ts("globals.messages.invalidFields", "name", "type"))
 	}

 	return b, nil
--- a/cmd/main.go
+++ b/cmd/main.go
@ -184,18 +184,21 @@ func main() {

 	// Load i18n language map.
 	app.i18n = initI18n(app.constants.Lang, fs)
-
-	app.core = core.New(&core.Opt{
+	cOpt := &core.Opt{
 		Constants: core.Constants{
 			SendOptinConfirmation: app.constants.SendOptinConfirmation,
-			MaxBounceCount:        ko.MustInt("bounce.count"),
-			BounceAction:          ko.MustString("bounce.action"),
 		},
 		Queries: queries,
 		DB:      db,
 		I18n:    app.i18n,
 		Log:     lo,
-	}, &core.Hooks{
+	}
+
+	if err := ko.Unmarshal("bounce.actions", &cOpt.Constants.BounceActions); err != nil {
+		lo.Fatalf("error unmarshalling bounce config: %v", err)
+	}
+
+	app.core = core.New(cOpt, &core.Hooks{
 		SendOptinConfirmation: sendOptinConfirmationHook(app),
 	})

--- a/frontend/cypress/e2e/bounces.cy.js
+++ b/frontend/cypress/e2e/bounces.cy.js
@ -10,68 +10,52 @@ describe('Bounces', () => {
    cy.get('.b-tabs nav a').eq(6).click();
    cy.get('[data-cy=btn-enable-bounce] .switch').click();
    cy.get('[data-cy=btn-enable-bounce-webhook] .switch').click();
-    cy.get('[data-cy=btn-bounce-count] .plus').click();

    cy.get('[data-cy=btn-save]').click();
    cy.wait(2000);
  });

-
  it('Post bounces', () => {
    // Get campaign.
    let camp = {};
    cy.request(`${apiUrl}/api/campaigns`).then((resp) => {
      camp = resp.body.data.results[0];
-    })
-    cy.then(() => {
-      console.log("campaign is ", camp.uuid);
-    })
-
+    }).then(() => {
+      console.log('campaign is ', camp.uuid);
+    });

    // Get subscribers.
+    let subs = [];
    cy.request(`${apiUrl}/api/subscribers`).then((resp) => {
      subs = resp.body.data.results;
-      console.log(subs)
+    }).then(() => {
+      // Register soft bounces do nothing.
+      let sub = {};
+      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: 'api', type: 'soft', email: subs[0].email });
+      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: 'api', type: 'soft', email: subs[0].email });
+      cy.request(`${apiUrl}/api/subscribers/${subs[0].id}`).then((resp) => {
+        sub = resp.body.data;
+      }).then(() => {
+        cy.expect(sub.status).to.equal('enabled');
+      });
+
+      // Hard bounces blocklist.
+      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: 'api', type: 'hard', email: subs[0].email });
+      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: 'api', type: 'hard', email: subs[0].email });
+      cy.request(`${apiUrl}/api/subscribers/${subs[0].id}`).then((resp) => {
+        sub = resp.body.data;
+      }).then(() => {
+        cy.expect(sub.status).to.equal('blocklisted');
+      });
+
+      // Complaint bounces delete.
+      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: 'api', type: 'complaint', email: subs[1].email });
+      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: 'api', type: 'complaint', email: subs[1].email });
+      cy.request({ url: `${apiUrl}/api/subscribers/${subs[1].id}`, failOnStatusCode: false }).then((resp) => {
+        expect(resp.status).to.eq(400);
+      });
+
+      cy.loginAndVisit('/subscribers/bounces');
    });
-
-    cy.then(() => {
-      console.log(`got ${subs.length} subscribers`);
-
-      // Post bounces. Blocklist the 1st sub.
-      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: "api", type: "hard", email: subs[0].email });
-      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: "api", type: "hard", campaign_uuid: camp.uuid, email: subs[0].email });
-      cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: "api", type: "hard", campaign_uuid: camp.uuid, subscriber_uuid: subs[0].uuid });
-
-      for (let i = 0; i < 2; i++) {
-        cy.request('POST', `${apiUrl}/webhooks/bounce`, { source: "api", type: "soft", campaign_uuid: camp.uuid, subscriber_uuid: subs[1].uuid });
-      }
-    });
-
-    cy.wait(250);
  });
-
-  it('Opens bounces page', () => {
-    cy.loginAndVisit('/subscribers/bounces');
-    cy.wait(250);
-    cy.get('tbody tr').its('length').should('eq', 5);
-  });
-
-  it('Delete bounce', () => {
-    cy.get('tbody tr:last-child [data-cy="btn-delete"]').click();
-    cy.get('.modal button.is-primary').click();
-    cy.wait(250);
-    cy.get('tbody tr').its('length').should('eq', 4);
-  });
-
-  it('Check subscriber statuses', () => {
-    cy.loginAndVisit(`/subscribers/${subs[0].id}`);
-    cy.wait(250);
-    cy.get('.modal-card-head .tag').should('have.class', 'blocklisted');
-    cy.get('.modal-card-foot button[type="button"]').click();
-
-    cy.loginAndVisit(`/subscribers/${subs[1].id}`);
-    cy.wait(250);
-    cy.get('.modal-card-head .tag').should('have.class', 'enabled');
-  });
-
 });
--- a/frontend/src/views/Bounces.vue
+++ b/frontend/src/views/Bounces.vue
@ -51,6 +51,12 @@
        </router-link>
      </b-table-column>

+      <b-table-column v-slot="props" field="type" :label="$t('globals.fields.type')" sortable>
+        <router-link :to="{ name: 'bounces', query: { source: props.row.type } }">
+          {{ $t(`bounces.${props.row.type}`) }}
+        </router-link>
+      </b-table-column>
+
      <b-table-column v-slot="props" field="created_at"
        :label="$t('globals.fields.createdAt')" sortable>
        {{ $utils.niceDate(props.row.createdAt, true) }}
--- a/frontend/src/views/Settings.vue
+++ b/frontend/src/views/Settings.vue
@ -20,7 +20,7 @@
      </header>
      <hr />

-      <section class="wrap">
+      <section class="wrap" v-if="form">
          <b-tabs type="is-boxed" :animated="false" v-model="tab">
            <b-tab-item :label="$t('settings.general.name')" label-position="on-border">
              <general-settings :form="form" :key="key" />
@ -103,7 +103,7 @@ export default Vue.extend({
      // formCopy is a stringified copy of the original settings against which
      // form is compared to detect changes.
      formCopy: '',
-      form: {},
+      form: null,
      tab: 0,
    };
  },
--- a/frontend/src/views/settings/bounces.vue
+++ b/frontend/src/views/settings/bounces.vue
@ -1,26 +1,37 @@
 <template>
  <div>
    <div class="columns mb-6">
-      <div class="column">
+      <div class="column is-3">
        <b-field :label="$t('settings.bounces.enable')" data-cy="btn-enable-bounce">
          <b-switch v-model="data['bounce.enabled']" name="bounce.enabled" />
        </b-field>
      </div>
-      <div class="column" :class="{'disabled': !data['bounce.enabled']}">
-        <b-field :label="$t('settings.bounces.count')" label-position="on-border"
-          :message="$t('settings.bounces.countHelp')" data-cy="btn-bounce-count">
-          <b-numberinput v-model="data['bounce.count']"
-            name="bounce.count" type="is-light"
-            controls-position="compact" placeholder="3" min="1" max="1000" />
-        </b-field>
-      </div>
-      <div class="column" :class="{'disabled': !data['bounce.enabled']}">
-        <b-field :label="$t('settings.bounces.action')" label-position="on-border">
-          <b-select name="bounce.action" v-model="data['bounce.action']">
-            <option value="blocklist">{{ $t('settings.bounces.blocklist') }}</option>
-            <option value="delete">{{ $t('settings.bounces.delete') }}</option>
-          </b-select>
-        </b-field>
+      <div class="column">
+        <div v-for="typ in bounceTypes" :key="typ" class="columns">
+          <div class="column is-2" :class="{'disabled': !data['bounce.enabled']}"
+            :label="$t('settings.bounces.count')" label-position="on-border">
+            {{  $t(`bounces.${typ}`)  }}
+          </div>
+          <div class="column is-4" :class="{'disabled': !data['bounce.enabled']}">
+            <b-field :label="$t('settings.bounces.count')" label-position="on-border"
+              :message="$t('settings.bounces.countHelp')" data-cy="btn-bounce-count">
+              <b-numberinput v-model="data['bounce.actions'][typ]['count']"
+                name="bounce.count" type="is-light"
+                controls-position="compact" placeholder="3" min="1" max="1000" />
+            </b-field>
+          </div>
+          <div class="column is-4" :class="{'disabled': !data['bounce.enabled']}">
+            <b-field :label="$t('settings.bounces.action')" label-position="on-border">
+              <b-select name="bounce.action" v-model="data['bounce.actions'][typ]['action']"
+                expanded>
+                <option value="none">{{ $t('globals.terms.none') }}</option>
+                <option value="unsubscribe">{{ $t('email.unsub') }}</option>
+                <option value="blocklist">{{ $t('settings.bounces.blocklist') }}</option>
+                <option value="delete">{{ $t('globals.buttons.delete') }}</option>
+              </b-select>
+            </b-field>
+          </div>
+        </div>
      </div>
    </div><!-- columns -->

@ -182,6 +193,7 @@ export default Vue.extend({

  data() {
    return {
+      bounceTypes: ['soft', 'hard', 'complaint'],
      data: this.form,
      regDuration,
    };
--- a/i18n/ca.json
+++ b/i18n/ca.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Els recomptes no són únics, ja que el seguiment dels subscriptors individuals està desactivat.",
    "analytics.title": "Indicadors",
    "analytics.toDate": "Fins a",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Font",
    "bounces.unknownService": "Servei desconegut",
    "bounces.view": "Veure rebots",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Canals",
    "globals.terms.minute": "Minut | Minuts",
    "globals.terms.month": "Mes | Mesos",
+    "globals.terms.none": "None",
    "globals.terms.second": "Segon | Segons",
    "globals.terms.settings": "Configuració",
    "globals.terms.subscriber": "Subscriptor | Subscriptors",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Públic",
    "settings.bounces.action": "Acció",
    "settings.bounces.blocklist": "Llista de bloqueig",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Recompte de rebots",
    "settings.bounces.countHelp": "Nombre de rebots per subscriptor",
    "settings.bounces.delete": "Esborra",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Activat",
    "settings.bounces.folder": "Carpeta",
    "settings.bounces.folderHelp": "Nom de la carpeta IMAP a escanejar. Ex: Safata d'entrada.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "L'interval d'escaneig ha de ser com a mínim d'1 minut.",
    "settings.bounces.name": "Rebots",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Interval d'escaneig",
    "settings.bounces.scanIntervalHelp": "Interval en què s'hauria d'escanejar la bústia de rebot (s per segon, m per minut).",
    "settings.bounces.sendgridKey": "Clau SendGrid ",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tipus",
    "settings.bounces.username": "Usuari",
    "settings.confirmRestart": "Assegura't que les campanyes en curs estiguin en pausa. Reinicia?",
--- a/i18n/cs-cz.json
+++ b/i18n/cs-cz.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Protože je sledování odběratelů vypnuté, neexistuje počet na odběratele.",
    "analytics.title": "Analytika",
    "analytics.toDate": "Do",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Zdroj",
    "bounces.unknownService": "Neznámá služba.",
    "bounces.view": "Zobrazit převzetí",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Kurýři",
    "globals.terms.minute": "Minuta | Minuty",
    "globals.terms.month": "Měsíc | Měsíce",
+    "globals.terms.none": "None",
    "globals.terms.second": "Vteřina | Vteřiny",
    "globals.terms.settings": "Nastavení",
    "globals.terms.subscriber": "Odběratel | Odběratelé",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Veřejné",
    "settings.bounces.action": "Akce",
    "settings.bounces.blocklist": "Seznam blokovaných",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Počet případů nedoručitelnosti",
    "settings.bounces.countHelp": "Počet případů nedoručitelnosti na odběratele",
    "settings.bounces.delete": "Odstranit",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Povoleno",
    "settings.bounces.folder": "Složka",
    "settings.bounces.folderHelp": "Název složky IMAP ke skenování. Např.: Došlá pošta.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Interval skenování v případě nedoručitelnosti by měl být minimálně 1 minuta.",
    "settings.bounces.name": "Případy nedoručitelnosti",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Interval skenování",
    "settings.bounces.scanIntervalHelp": "Interval, ve kterém by se poštovní schránka v případě nedoručitelnosti měla skenovat na nedoručitelnost (s - sekundy, m - minuty).",
    "settings.bounces.sendgridKey": "Klíč SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Typ",
    "settings.bounces.username": "Jméno uživatele",
    "settings.confirmRestart": "Ujistěte se, že jsou běžící kampaně pozastavené. Restartovat?",
--- a/i18n/cy.json
+++ b/i18n/cy.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Nid yw'r niferoedd yn unigryw gan fod y system olrhain tanysgrifiwr unigol wedi'i diffodd",
    "analytics.title": "Dadansoddeg",
    "analytics.toDate": "At",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Ffynhonnell",
    "bounces.unknownService": "Gwasanaeth anhysbys.",
    "bounces.view": "Gweld beth sydd wedi sboncio",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Negeseuwyr",
    "globals.terms.minute": "Munud | Munudau",
    "globals.terms.month": "Mis | Misoedd",
+    "globals.terms.none": "None",
    "globals.terms.second": "Eiliad | Eiliadau",
    "globals.terms.settings": "Gosodiadau",
    "globals.terms.subscriber": "Tanysgrifiwr | Tanysgrifwyr",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Cyhoeddus",
    "settings.bounces.action": "Gweithred",
    "settings.bounces.blocklist": "Rhestr rwystro",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Nifer y pethau sydd wedi sboncio'n ôl",
    "settings.bounces.countHelp": "Nifer y pethau sydd wedi sboncio'n ôl fesul tanysgrifiwr",
    "settings.bounces.delete": "Dileu",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Wedi galluogi",
    "settings.bounces.folder": "Ffolder",
    "settings.bounces.folderHelp": "Enw'r ffolder IMAP i'w sganio. ee: blwch derbyn.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Dylai'r cyfnod sganio ar gyfer negeseuon sydd wedi sboncio'n ôl bara o leiaf 1 munud",
    "settings.bounces.name": "Wedi sboncio'n ôl",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Cyfnod sganio",
    "settings.bounces.scanIntervalHelp": "Y cyfnod ar gyfer sganio'r blwch post ar gyfer negeseuon sydd wedi sboncio'n ôl (e ar gyfer eiliad",
    "settings.bounces.sendgridKey": "Allwedd SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Math",
    "settings.bounces.username": "Enw defnyddiwr",
    "settings.confirmRestart": "Sicrhewch bod yr ymgyrchoedd byw wedi'u rhewi. Ailddechrau?",
--- a/i18n/de.json
+++ b/i18n/de.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Statistiken sind anonym, da Einzelabonnenten Tracking abgeschaltet ist.",
    "analytics.title": "Statistiken",
    "analytics.toDate": "Bis",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Quelle",
    "bounces.unknownService": "Unbekannter Dienst.",
    "bounces.view": "Bounces anzeigen",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Messenger",
    "globals.terms.minute": "Minute | Minuten",
    "globals.terms.month": "Monat | Monate",
+    "globals.terms.none": "None",
    "globals.terms.second": "Sekunde | Sekunden",
    "globals.terms.settings": "Einstellungen",
    "globals.terms.subscriber": "Abonnent | Abonnenten",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Öffentlich",
    "settings.bounces.action": "Aktion",
    "settings.bounces.blocklist": "Sperrliste",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Bounce Anzahl",
    "settings.bounces.countHelp": "Anzahl von Bounces pro Abonnent",
    "settings.bounces.delete": "Löschen",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Aktiviert",
    "settings.bounces.folder": "Ordner",
    "settings.bounces.folderHelp": "Name des zu scannenden IMAP-Ordners. z.B.: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Der Bounce Scan-Interval sollte mindestens 1 Minute betragen.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Scan-Interval",
    "settings.bounces.scanIntervalHelp": "Interval mit dem das Bounce-Postfach gescannt werden soll (s for Sekunden, m für Minuten).",
    "settings.bounces.sendgridKey": "SendGrid Schlüssel",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Typ",
    "settings.bounces.username": "Benutzername",
    "settings.confirmRestart": "Stelle sicher, dass laufende Kampagnen pausiert sind. Neustarten?",
--- a/i18n/en.json
+++ b/i18n/en.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "The counts are non-unique as individual subscriber tracking is turned off.",
    "analytics.title": "Analytics",
    "analytics.toDate": "To",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Source",
    "bounces.unknownService": "Unknown service.",
    "bounces.view": "View bounces",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Messengers",
    "globals.terms.minute": "Minute | Minutes",
    "globals.terms.month": "Month | Months",
+    "globals.terms.none": "None",
    "globals.terms.second": "Second | Seconds",
    "globals.terms.settings": "Settings",
    "globals.terms.subscriber": "Subscriber | Subscribers",
@ -351,7 +355,6 @@
    "settings.bounces.blocklist": "Blocklist",
    "settings.bounces.count": "Bounce count",
    "settings.bounces.countHelp": "Number of bounces per subscriber",
-    "settings.bounces.delete": "Delete",
    "settings.bounces.enable": "Enable bounce processing",
    "settings.bounces.enableMailbox": "Enable bounce mailbox",
    "settings.bounces.enableSES": "Enable SES",
@ -362,6 +365,7 @@
    "settings.bounces.folderHelp": "Name of the IMAP folder to scan. Eg: Inbox.",
    "settings.bounces.invalidScanInterval": "Bounce scan interval should be minimum 1 minute.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Scan interval",
    "settings.bounces.scanIntervalHelp": "Interval at which the bounce mailbox should be scanned for bounces (s for second, m for minute).",
    "settings.bounces.sendgridKey": "SendGrid Key",
--- a/i18n/es.json
+++ b/i18n/es.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Los totales no son por suscriptores únicos ya que el rastreo individual de suscriptores está desactivado.",
    "analytics.title": "Analíticas",
    "analytics.toDate": "Hasta",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Fuente",
    "bounces.unknownService": "Servicio desconocido.",
    "bounces.view": "Ver rebotes",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Mensajeros",
    "globals.terms.minute": "Minuto | Minutos",
    "globals.terms.month": "Mes | Meses",
+    "globals.terms.none": "None",
    "globals.terms.second": "Segundo | Segundos",
    "globals.terms.settings": "Configuraciones",
    "globals.terms.subscriber": "Suscriptor | Suscriptores",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Público",
    "settings.bounces.action": "Acción",
    "settings.bounces.blocklist": "Lista de bloqueo",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Conteo de rebotes",
    "settings.bounces.countHelp": "Número de rebotes por suscripción",
    "settings.bounces.delete": "Eliminar",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Activado",
    "settings.bounces.folder": "Carpeta",
    "settings.bounces.folderHelp": "Nombre de la carpeta IMAP a escanear, por ejemplo: Entrada.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "El intervalo mínimo de escanéo de los rebotes debería de ser 1 minuto.",
    "settings.bounces.name": "Rebotes",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Intervalo de escaneo",
    "settings.bounces.scanIntervalHelp": "Intervalo en el que el buzón de rebotes debería ser escaneado para encontrar nuevos rebotes (s para segundos, m para minutos).",
    "settings.bounces.sendgridKey": "Clave para SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tipo",
    "settings.bounces.username": "Nombre de usuario",
    "settings.confirmRestart": "Asegúrese de que las campañas ejecutándose están pausadas. ¿Reiniciar?",
--- a/i18n/fi.json
+++ b/i18n/fi.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Avausmäärät eivät ole yksilöllisiä, koska yksittäisten tilaajien seuranta on poistettu käytöstä.",
    "analytics.title": "Analytiikka",
    "analytics.toDate": "Asti",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Lähde",
    "bounces.unknownService": "Tuntematon palvelu.",
    "bounces.view": "Näytä epäonnistuneet toimitukset",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Messengers",
    "globals.terms.minute": "Minute | Minutes",
    "globals.terms.month": "Month | Months",
+    "globals.terms.none": "None",
    "globals.terms.second": "Second | Seconds",
    "globals.terms.settings": "Settings",
    "globals.terms.subscriber": "Subscriber | Subscribers",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Public",
    "settings.bounces.action": "Action",
    "settings.bounces.blocklist": "Blocklist",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Bounce count",
    "settings.bounces.countHelp": "Number of bounces per subscriber",
    "settings.bounces.delete": "Delete",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Enabled",
    "settings.bounces.folder": "Folder",
    "settings.bounces.folderHelp": "Name of the IMAP folder to scan. Eg: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Bounce scan interval should be minimum 1 minute.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Scan interval",
    "settings.bounces.scanIntervalHelp": "Interval at which the bounce mailbox should be scanned for bounces (s for second, m for minute).",
    "settings.bounces.sendgridKey": "SendGrid Key",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Type",
    "settings.bounces.username": "Username",
    "settings.confirmRestart": "Ensure running campaigns are paused. Restart?",
--- a/i18n/fr.json
+++ b/i18n/fr.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Les comptes ne sont pas uniques car le suivi individuel des abonnés est désactivé.",
    "analytics.title": "Analyses",
    "analytics.toDate": "Au",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Source",
    "bounces.unknownService": "Service inconnu.",
    "bounces.view": "Voir les rebonds",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Services de messagerie",
    "globals.terms.minute": "Minute | Minutes",
    "globals.terms.month": "Mois | Mois",
+    "globals.terms.none": "None",
    "globals.terms.second": "Seconde | Secondes",
    "globals.terms.settings": "Paramètres",
    "globals.terms.subscriber": "Abonné·e | Abonné·es",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Public",
    "settings.bounces.action": "Action",
    "settings.bounces.blocklist": "Liste de bloquage",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Comptage des rebonds",
    "settings.bounces.countHelp": "Nombre de rebonds par abonné",
    "settings.bounces.delete": "Effacer",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Activer",
    "settings.bounces.folder": "Dossier",
    "settings.bounces.folderHelp": "Nom du dossier IMAP à scanner. Exple : InBox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "L'intervalle de 'scan' des rebonds doit être d'au moins 1 minute.",
    "settings.bounces.name": "Rebonds",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Interval de 'scan'",
    "settings.bounces.scanIntervalHelp": "Intervalle auquel la boîte aux lettres de rebond doit être analysée pour les rebonds (s pour seconde, m pour minute).",
    "settings.bounces.sendgridKey": "Clés de SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Type",
    "settings.bounces.username": "Identifiant",
    "settings.confirmRestart": "Assurez-vous que les campagnes actives soient en pause. Redémarrer ?",
--- a/i18n/hu.json
+++ b/i18n/hu.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Darabszámok összesítve. A megtekintések és kattintások tagokhoz kötése ki van kapcsolva.",
    "analytics.title": "Kimutatás",
    "analytics.toDate": "Eddig",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Forrás",
    "bounces.unknownService": "Ismeretlen szolgáltatás.",
    "bounces.view": "Visszapattanások megtekintése",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Kézbesítők",
    "globals.terms.minute": "Perc",
    "globals.terms.month": "Hónap",
+    "globals.terms.none": "None",
    "globals.terms.second": "Másodperc",
    "globals.terms.settings": "Beállítások",
    "globals.terms.subscriber": "Tag",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Nyilvános",
    "settings.bounces.action": "Művelet",
    "settings.bounces.blocklist": "Tiltás",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Visszapattanások száma",
    "settings.bounces.countHelp": "Visszapattanások száma tagokra lebontva",
    "settings.bounces.delete": "Törlés",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Engedélyezve",
    "settings.bounces.folder": "Mappa",
    "settings.bounces.folderHelp": "A vizsgálandó IMAP mappa neve. Például: 'Inbox'",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Az ellenőrzés gyakorisága 1 percnél nagyobb kell legyen.",
    "settings.bounces.name": "Visszapattanók",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Ellenőrzés gyakorisága",
    "settings.bounces.scanIntervalHelp": "A visszapattanó e-mailek ellenőrzésének gyakorisága. (s: másodperc, m: perc)",
    "settings.bounces.sendgridKey": "Kulcs",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Típus",
    "settings.bounces.username": "Név",
    "settings.confirmRestart": "Újraindítás előtt győződjön meg róla, hogy a futó kampányok szünetelnek!",
--- a/i18n/it.json
+++ b/i18n/it.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "I totali non sono per ogni singola suscrizione perchè le opzioni d'inseguimento individuali non sono statte attivate.",
    "analytics.title": "Analitiche",
    "analytics.toDate": "a",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Sorgente",
    "bounces.unknownService": "Servizio sconosciuto.",
    "bounces.view": "Visualizza i rimbalzi",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Strumento di messaggeria",
    "globals.terms.minute": "Minuto | Minuti",
    "globals.terms.month": "Mese | Mesi",
+    "globals.terms.none": "None",
    "globals.terms.second": "Secondo | Secondi",
    "globals.terms.settings": "Impostazioni",
    "globals.terms.subscriber": "Iscritto | Iscritti",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Publico",
    "settings.bounces.action": "Azzione",
    "settings.bounces.blocklist": "Elenco bloccato",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Numero di rimblazi",
    "settings.bounces.countHelp": "Numero di rimbalzi per iscritto",
    "settings.bounces.delete": "Cancella",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Attivato",
    "settings.bounces.folder": "Cartella",
    "settings.bounces.folderHelp": "Nome della cartella IMAP da analizzare. Ad esempio: Posta in arrivo.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "L'intervallo di scansione dei rimbalzi deve essere di almeno 1 minuto.",
    "settings.bounces.name": "Rimbalzi",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Intervallo di scansione",
    "settings.bounces.scanIntervalHelp": "Intervallo con cui la mailbox di rimbalzo deve essere scansionata per i rimbalzi (s per secondo, m per minuto).",
    "settings.bounces.sendgridKey": "Chiave SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tipo",
    "settings.bounces.username": "Nome utente",
    "settings.confirmRestart": "Asicurati che le campagne sono in pausa. Riavviare?",
--- a/i18n/jp.json
+++ b/i18n/jp.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "個々の加入者の追跡がオフとなっているため、カウントは特有のものではありません。",
    "analytics.title": "分析",
    "analytics.toDate": "まで",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "ソース",
    "bounces.unknownService": "不明のサービス。",
    "bounces.view": "バウンスビュー",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "メッセンジャー",
    "globals.terms.minute": "分 | 分",
    "globals.terms.month": "月 | 月",
+    "globals.terms.none": "None",
    "globals.terms.second": "秒 | 秒",
    "globals.terms.settings": "設定",
    "globals.terms.subscriber": "加入者 | 加入者",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "公開",
    "settings.bounces.action": "作用",
    "settings.bounces.blocklist": "ブロックリスト",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "バウンス数",
    "settings.bounces.countHelp": "加入者ごとのバウンス数",
    "settings.bounces.delete": "削除",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "有効",
    "settings.bounces.folder": "フォルダ",
    "settings.bounces.folderHelp": "スキャンするIMAPフォルダの名前。 例: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "バウンススキャン間隔は最低1分。",
    "settings.bounces.name": "バウンス",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "スキャン間隔",
    "settings.bounces.scanIntervalHelp": "バウンスメールボックスのバウンスをスキャンする間隔 (秒はs,分はm).",
    "settings.bounces.sendgridKey": "SendGridキー",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "タイプ",
    "settings.bounces.username": "ユーザーネーム",
    "settings.confirmRestart": "実行中のキャンペーンの停止を確認。再スタートしますか？",
--- a/i18n/ml.json
+++ b/i18n/ml.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "വ്യക്തിഗത സബ്‌സ്‌ക്രൈബർ ട്രാക്കിംഗ് ഓഫാക്കിയതിനാൽ എണ്ണത്തിൽ വ്യത്യാസം കണ്ടേക്കാം.",
    "analytics.title": "അനലിറ്റിക്സ്",
    "analytics.toDate": "വരെ",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "ഉറവിടം",
    "bounces.unknownService": "അറിയാത്ത സേവനം",
    "bounces.view": "ബൗൺസായവ കാണുക",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "സന്ദേശ വാഹകർ",
    "globals.terms.minute": "മിനുട്ട് | മിനുട്ടുകൾ",
    "globals.terms.month": "മാസം | മാസങ്ങൾ",
+    "globals.terms.none": "None",
    "globals.terms.second": "സെക്കന്റു് | സെക്കന്റുകൾ",
    "globals.terms.settings": "ക്രമീകരണങ്ങൾ",
    "globals.terms.subscriber": "വരിക്കാരൻ | വരിക്കാർ",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "പൊതു",
    "settings.bounces.action": "നടപടി",
    "settings.bounces.blocklist": "ബ്ലോക്ക് ലിസ്റ്റ്",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "ബൗൺസായവയുടെ എണ്ണം",
    "settings.bounces.countHelp": "വരിക്കാർക്കു ആനുപാതികയി ബൗൺസുകളുടെ എണ്ണം",
    "settings.bounces.delete": "നീക്കം ചെയ്യുക",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "പ്രവർത്തനക്ഷമമാക്കി",
    "settings.bounces.folder": "ഫോൾഡർ",
    "settings.bounces.folderHelp": "സ്കാൻ ചെയ്യാനുള്ള IMAP ഫോൾഡറിന്റെ പേര്. ഉദാ: ഇൻബോക്സ്.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "ബൗൺസ് സ്കാൻ ചെയ്യാനുള്ള ഏറ്റവും കുറഞ്ഞ ഇടവേള 1 മിനിറ്റായിരിക്കണം.",
    "settings.bounces.name": "ബൗൺസുകൾ",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "സ്കാൻ ചെയ്യാനുള്ള ഇടവേള",
    "settings.bounces.scanIntervalHelp": "ബൗൺസ് മെയിൽബോക്‌സ് സ്‌കാൻ ചെയ്യേണ്ട ഇടവേള (സെക്കൻഡിന് s, മിനിറ്റിന് m).",
    "settings.bounces.sendgridKey": "SendGrid കീ",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "തരം",
    "settings.bounces.username": "ഉപഭോക്തൃനാമം",
    "settings.confirmRestart": "റണ്ണിംഗ് കാമ്പെയ്‌നുകൾ താൽക്കാലികമായി നിർത്തിയെന്ന് ഉറപ്പാക്കുക. പുനരാരംഭിക്കുട്ടേ?",
--- a/i18n/nl.json
+++ b/i18n/nl.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "De tellingen zijn niet uniek omdat het volgen van individuele abonnees is uitgeschakeld.",
    "analytics.title": "Analyse",
    "analytics.toDate": "Tot",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Bron",
    "bounces.unknownService": "Onbekende service.",
    "bounces.view": "Zie bounces",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Messengers",
    "globals.terms.minute": "Minuut | Minuten",
    "globals.terms.month": "Maand | Maanden",
+    "globals.terms.none": "None",
    "globals.terms.second": "Seconde | Seconden",
    "globals.terms.settings": "Instellingen",
    "globals.terms.subscriber": "Abonnee | Abonnees",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Publiek",
    "settings.bounces.action": "Actie",
    "settings.bounces.blocklist": "Geblokkeerd",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Aantal bounces",
    "settings.bounces.countHelp": "Aantal bounces per abonnee",
    "settings.bounces.delete": "Verwijder",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Ingeschakeld",
    "settings.bounces.folder": "Map",
    "settings.bounces.folderHelp": "Naam van de IMAP map om te scannen. Bv.: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Bounce scan interval moet minstens 1 minuut zijn.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Scaninterval",
    "settings.bounces.scanIntervalHelp": "Interval waarin de bounce mailbox gescanned moet worden voor bounces (s voor seconden, m voor minuten).",
    "settings.bounces.sendgridKey": "SendGrid sleutel",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Type",
    "settings.bounces.username": "Gebruikersnaam",
    "settings.confirmRestart": "Zorg dat lopende campagnes gepauzeerd zijn. Herstarten?",
--- a/i18n/pl.json
+++ b/i18n/pl.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Zliczenia nie są unikalne, ponieważ indywidualne śledzenie subskrybentów jest wyłączone.",
    "analytics.title": "Analityka",
    "analytics.toDate": "Do",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Źródła",
    "bounces.unknownService": "Nieznane usługi.",
    "bounces.view": "Zobacz odbicia",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Komunikatory",
    "globals.terms.minute": "Minuta | Minut",
    "globals.terms.month": "Miesiąc | Miesięcy",
+    "globals.terms.none": "None",
    "globals.terms.second": "Sekunda | Sekundy",
    "globals.terms.settings": "Ustawienia",
    "globals.terms.subscriber": "Subskrypcja | Subskrypcje",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Publiczne",
    "settings.bounces.action": "Akcja",
    "settings.bounces.blocklist": "Lista zablokowanych",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Liczba odbić",
    "settings.bounces.countHelp": "Liczba odbić na subskrybenta",
    "settings.bounces.delete": "Usuń",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Włączone",
    "settings.bounces.folder": "Folder",
    "settings.bounces.folderHelp": "Nazwa folderu IMAP do skanowania. Np: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Interwał czasu powinien być minimum 1 minuta.",
    "settings.bounces.name": "Odbicia",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Interwał skanowania",
    "settings.bounces.scanIntervalHelp": "Interwał czasu przeszukiwania skrzynki w poszkukiwaniu odbić (s dla sekund, m dla minut).",
    "settings.bounces.sendgridKey": "Klucz SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Typ",
    "settings.bounces.username": "Nazwa użytkownika",
    "settings.confirmRestart": "Upewnij się, że uruchomione kampanie są zapauzowane. Zrestartować?",
--- a/i18n/pt-BR.json
+++ b/i18n/pt-BR.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "As contagens não são únicas pois o rastreamento de assinantes está desligado.",
    "analytics.title": "Analytics",
    "analytics.toDate": "Para",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Fonte",
    "bounces.unknownService": "Serviço desconhecido.",
    "bounces.view": "Ver bounces",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Mensageiros",
    "globals.terms.minute": "Minuto | Minutos",
    "globals.terms.month": "Mês | Meses",
+    "globals.terms.none": "None",
    "globals.terms.second": "Segundo | Segundos",
    "globals.terms.settings": "Configurações",
    "globals.terms.subscriber": "Assinante | Assinantes",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Publico",
    "settings.bounces.action": "Ação",
    "settings.bounces.blocklist": "Blocklist",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Contagem Bounce",
    "settings.bounces.countHelp": "Número de bounces por assinante",
    "settings.bounces.delete": "Deletar",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Ativado",
    "settings.bounces.folder": "Pasta",
    "settings.bounces.folderHelp": "Noma da pasta IMAP para escanear. Ex: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Intervalo de escaneamento de Bounce deve ser no mínimo 1 minuto.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Intervalo de Escaneamento",
    "settings.bounces.scanIntervalHelp": "Intervalo no qual a caixa de emails de bounce deve ser escaneada por bounces (s para segundo, m para minuto).",
    "settings.bounces.sendgridKey": "Key SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tipo",
    "settings.bounces.username": "Nome de usuário",
    "settings.confirmRestart": "Certifique-se de que as campanhas em execução estão pausadas. Reiniciar?",
--- a/i18n/pt.json
+++ b/i18n/pt.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "As quantidades não são únicas dado que o rastreamento individual de cada subscritor está desligado.",
    "analytics.title": "Analítica",
    "analytics.toDate": "Até",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Fonte",
    "bounces.unknownService": "Serviço desconhecido.",
    "bounces.view": "Ver bounces",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Mensageiros",
    "globals.terms.minute": "Minuto | Minutos",
    "globals.terms.month": "Mês | Meses",
+    "globals.terms.none": "None",
    "globals.terms.second": "Segundo | Segundos",
    "globals.terms.settings": "Definições",
    "globals.terms.subscriber": "Subscritor | Subcritores",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Público",
    "settings.bounces.action": "Ação",
    "settings.bounces.blocklist": "Lista de Bloqueico",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Número de bounces",
    "settings.bounces.countHelp": "Número de bounces por subscritor",
    "settings.bounces.delete": "Eliminar",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Ligado",
    "settings.bounces.folder": "Pasta",
    "settings.bounces.folderHelp": "Nome da pasta IMAP para procurar. E.g.: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Intervalo de procura de bounces deve ser, no mínimo, 1 minuto.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Intervalo de procura",
    "settings.bounces.scanIntervalHelp": "Intervalo de procura de bounces na caixa de correio de bounces (s para segundos, m para minutos).",
    "settings.bounces.sendgridKey": "Chave do SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tipo",
    "settings.bounces.username": "Nome de utilizador",
    "settings.confirmRestart": "Tenha a certeza que as campanhas em curso estão em pausa. Reiniciar?",
--- a/i18n/ro.json
+++ b/i18n/ro.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "The counts are non-unique as individual subscriber tracking is turned off.",
    "analytics.title": "Analitiza",
    "analytics.toDate": "La",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Sursa",
    "bounces.unknownService": "Serviciu necunoscut.",
    "bounces.view": "Vizualizeaz[ respingeri",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Messengers",
    "globals.terms.minute": "Minute | Minutes",
    "globals.terms.month": "Month | Months",
+    "globals.terms.none": "None",
    "globals.terms.second": "Second | Seconds",
    "globals.terms.settings": "Setări",
    "globals.terms.subscriber": "Abonat | Abonați",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Public",
    "settings.bounces.action": "Acțiune",
    "settings.bounces.blocklist": "Lista de blocare",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Numarul de respingeri",
    "settings.bounces.countHelp": "Numarul de respingeri per abonat",
    "settings.bounces.delete": "Șterge",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Activat",
    "settings.bounces.folder": "Dosar",
    "settings.bounces.folderHelp": "Numele folderului IMAP de scanat. De exemplu: Mesaje primite.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Intervalul de scanare al respingerilor treubie sa fie de minim 1 minut.",
    "settings.bounces.name": "Respingeri",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Interval de scanare",
    "settings.bounces.scanIntervalHelp": "Interval la care căsuța poștală de respingeri trebuie scanată pentru respingeri (s pentru secunde, m pentru minut).",
    "settings.bounces.sendgridKey": "Cheie SendGrid ",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tip",
    "settings.bounces.username": "Utilizator",
    "settings.confirmRestart": "Asigura-te ca difuzarea campaniilor este întreruptă. Repornești?",
--- a/i18n/ru.json
+++ b/i18n/ru.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Счётчики не уникальны, т.к. индивидуальное отслеживание подписчиков выключено.",
    "analytics.title": "Аналитика",
    "analytics.toDate": "По",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Источник",
    "bounces.unknownService": "Неизвестная услуга.",
    "bounces.view": "Просмотр отскоков",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Мессенджеры",
    "globals.terms.minute": "Минута | Минуты",
    "globals.terms.month": "Месяц | Месяцы",
+    "globals.terms.none": "None",
    "globals.terms.second": "Секунда | Секунды",
    "globals.terms.settings": "Параметры",
    "globals.terms.subscriber": "Подписчик | Подписчики",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Общественность",
    "settings.bounces.action": "Действие",
    "settings.bounces.blocklist": "Блок-лист",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Количество отскоков",
    "settings.bounces.countHelp": "Количество отказов на одного абонента",
    "settings.bounces.delete": "Удалить",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Включено",
    "settings.bounces.folder": "Папка",
    "settings.bounces.folderHelp": "Имя папки IMAP для сканирования. Например: Входящие.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Интервал сканирования скачков должен составлять минимум 1 минуту.",
    "settings.bounces.name": "Отскоки",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Интервал сканирования",
    "settings.bounces.scanIntervalHelp": "Интервал, с которым почтовый ящик должен сканироваться на наличие отказов (с - секунда, м - минута).",
    "settings.bounces.sendgridKey": "Ключ SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Тип",
    "settings.bounces.username": "Имя пользователя",
    "settings.confirmRestart": "Убедитесь, что запущенные кампании приостановлены. Запустить снова?",
--- a/i18n/se.json
+++ b/i18n/se.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "The counts are non-unique as individual subscriber tracking is turned off.",
    "analytics.title": "Analytics",
    "analytics.toDate": "To",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Source",
    "bounces.unknownService": "Unknown service.",
    "bounces.view": "View bounces",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Messengers",
    "globals.terms.minute": "Minute | Minutes",
    "globals.terms.month": "Month | Months",
+    "globals.terms.none": "None",
    "globals.terms.second": "Second | Seconds",
    "globals.terms.settings": "Settings",
    "globals.terms.subscriber": "Subscriber | Subscribers",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Public",
    "settings.bounces.action": "Action",
    "settings.bounces.blocklist": "Blocklist",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Bounce count",
    "settings.bounces.countHelp": "Number of bounces per subscriber",
    "settings.bounces.delete": "Delete",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Enabled",
    "settings.bounces.folder": "Folder",
    "settings.bounces.folderHelp": "Name of the IMAP folder to scan. Eg: Inbox.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Bounce scan interval should be minimum 1 minute.",
    "settings.bounces.name": "Bounces",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Scan interval",
    "settings.bounces.scanIntervalHelp": "Interval at which the bounce mailbox should be scanned for bounces (s for second, m for minute).",
    "settings.bounces.sendgridKey": "SendGrid Key",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Type",
    "settings.bounces.username": "Username",
    "settings.confirmRestart": "Ensure running campaigns are paused. Restart?",
--- a/i18n/sk.json
+++ b/i18n/sk.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Pretože je sledovanie odberateľov vypnuté, neexistuje počet na odberateľa.",
    "analytics.title": "Analytika",
    "analytics.toDate": "Do",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Zdroj",
    "bounces.unknownService": "Neznáma služba.",
    "bounces.view": "Zobraziť prevzetie",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "Doručovatelia",
    "globals.terms.minute": "Minúta | Minúty",
    "globals.terms.month": "Mesiac | Mesiace",
+    "globals.terms.none": "None",
    "globals.terms.second": "Sekunda | Sekundy",
    "globals.terms.settings": "Nastavenia",
    "globals.terms.subscriber": "Odberateľ | Odberatelia",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "Verejné",
    "settings.bounces.action": "Akcie",
    "settings.bounces.blocklist": "Zoznam blokovaných",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Počet nedoručiteľných",
    "settings.bounces.countHelp": "Počet nedoručiteľných na odberateľa",
    "settings.bounces.delete": "Odstrániť",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "Zapnuté",
    "settings.bounces.folder": "Priečinok",
    "settings.bounces.folderHelp": "Názov kontrolovaného priečinku IMAP. Napríklad INBOX.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Interval kontroly nedoručiteľných by mal byť minimálne 1 minúta.",
    "settings.bounces.name": "Nedoručiteľné",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Interval kontroly",
    "settings.bounces.scanIntervalHelp": "Interval, v ktorom by se poštová schránka nedoručiteľných mala kontrolovať na nové správy (s - sekundy, m - minúty).",
    "settings.bounces.sendgridKey": "Kľúč SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Typ",
    "settings.bounces.username": "Meno používateľa",
    "settings.confirmRestart": "Uistite sa, že sú bežiace kampane pozastavené. Reštartovať?",
--- a/i18n/tr.json
+++ b/i18n/tr.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Bireysel abone takibi kapalı olduğu için sayılar benzersiz değildir.",
    "analytics.title": "Analitik",
    "analytics.toDate": "To",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Kaynak",
    "bounces.unknownService": "Bilinmeyen servis.",
    "bounces.view": "Sıçramaları görüntüleyin",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Kuryeler",
    "globals.terms.minute": "Dakika | Dakikalar",
    "globals.terms.month": "Ay | Aylar",
+    "globals.terms.none": "None",
    "globals.terms.second": "Saniye | Saniyeler",
    "globals.terms.settings": "Ayarlar",
    "globals.terms.subscriber": "Üye | Üyeler",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Halka açık",
    "settings.bounces.action": "Eylem",
    "settings.bounces.blocklist": "Engelleme listesi",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Sıçrama sayısı",
    "settings.bounces.countHelp": "Abone başına geri dönüş sayısı",
    "settings.bounces.delete": "Sil",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Etkinleştir",
    "settings.bounces.folder": "Dizin",
    "settings.bounces.folderHelp": "Taranacak IMAP klasörünün adı. Örn: Gelen Kutusu.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Sıçrama tarama aralığı en az 1 dakika olmalıdır.",
    "settings.bounces.name": "Sıçramalar",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Tarama aralığı",
    "settings.bounces.scanIntervalHelp": "Sıçrama posta kutusunun sıçramalar için taranması gereken aralık (saniye için s, dakika için m).",
    "settings.bounces.sendgridKey": "SendGrid Anahtarı",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Tip",
    "settings.bounces.username": "Kullanıcı adı",
    "settings.confirmRestart": "Çalışan kampanyaların duraklatıldığından emin ol. Yeniden başlat?",
--- a/i18n/vi.json
+++ b/i18n/vi.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "Số lượng không phải là duy nhất vì theo dõi người đăng ký cá nhân bị tắt.",
    "analytics.title": "Phân tích",
    "analytics.toDate": "Đến",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "Nguồn",
    "bounces.unknownService": "Dịch vụ không xác định.",
    "bounces.view": "Xem thư bị trả lại",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "Tin nhắn",
    "globals.terms.minute": "Minute | Minutes",
    "globals.terms.month": "Month | Months",
+    "globals.terms.none": "None",
    "globals.terms.second": "Second | Seconds",
    "globals.terms.settings": "Cài đặt",
    "globals.terms.subscriber": "Subscriber | Subscribers",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "Công khai",
    "settings.bounces.action": "Hành động",
    "settings.bounces.blocklist": "Danh sách chặn",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "Số trang không truy cập",
    "settings.bounces.countHelp": "Số trang không truy cập cho mỗi người đăng ký",
    "settings.bounces.delete": "Xóa",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "Đã bật",
    "settings.bounces.folder": "Thư mục",
    "settings.bounces.folderHelp": "Tên của thư mục IMAP để quét. Vd: Hộp thư đến.",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "Khoảng thời gian quét bị trả lại phải tối thiểu là 1 phút.",
    "settings.bounces.name": "Bị trả lại",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "Khoảng thời gian quét",
    "settings.bounces.scanIntervalHelp": "Khoảng thời gian mà hộp thư trả lại sẽ được quét để tìm thư trả lại (s cho giây, m cho phút).",
    "settings.bounces.sendgridKey": "Khóa SendGrid",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "Loại",
    "settings.bounces.username": "Tài khoản",
    "settings.confirmRestart": "Đảm bảo các chiến dịch đang chạy bị tạm dừng. Khởi động lại?",
--- a/i18n/zh-CN.json
+++ b/i18n/zh-CN.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "由于个人订户跟踪已关闭，因此计数不唯一。",
    "analytics.title": "统计信息",
    "analytics.toDate": "至",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "资源",
    "bounces.unknownService": "未知的服务。",
    "bounces.view": "查看退回邮",
@ -208,6 +211,7 @@
    "globals.terms.messengers": "信使",
    "globals.terms.minute": "分钟 | 几分钟",
    "globals.terms.month": "月 | 几个月",
+    "globals.terms.none": "None",
    "globals.terms.second": "秒 | 几秒",
    "globals.terms.settings": "设置",
    "globals.terms.subscriber": "订阅者 | 多个订阅者",
@ -349,6 +353,7 @@
    "settings.appearance.publicName": "公开",
    "settings.bounces.action": "行动",
    "settings.bounces.blocklist": "黑名单",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "反弹计数",
    "settings.bounces.countHelp": "每个订阅者的反弹次数",
    "settings.bounces.delete": "删除",
@ -360,11 +365,14 @@
    "settings.bounces.enabled": "已启用",
    "settings.bounces.folder": "文件夹",
    "settings.bounces.folderHelp": "要扫描的 IMAP 文件夹的名称。例如：收件箱。",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "反弹扫描间隔应至少为 1 分钟。",
    "settings.bounces.name": "反弹",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "扫描间隔",
    "settings.bounces.scanIntervalHelp": "应扫描退回邮箱以查找退回邮件的时间间隔（s 表示秒，m 表示分钟）。",
    "settings.bounces.sendgridKey": "SendGrid键",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "类型",
    "settings.bounces.username": "用户名",
    "settings.confirmRestart": "确保暂停正在运行的广告系列。重新开始？",
--- a/i18n/zh-TW.json
+++ b/i18n/zh-TW.json
@ -10,6 +10,9 @@
    "analytics.nonUnique": "由於個人訂戶跟踪已關閉，因此計數不唯一。",
    "analytics.title": "統計信息",
    "analytics.toDate": "至",
+    "bounces.complaint": "Complaint",
+    "bounces.hard": "Hard",
+    "bounces.soft": "Soft",
    "bounces.source": "資源",
    "bounces.unknownService": "未知的服務。",
    "bounces.view": "查看退回郵",
@ -209,6 +212,7 @@
    "globals.terms.messengers": "信使",
    "globals.terms.minute": "分鐘| 幾分鐘",
    "globals.terms.month": "月| 幾個月",
+    "globals.terms.none": "None",
    "globals.terms.second": "秒| 幾秒",
    "globals.terms.settings": "設置",
    "globals.terms.subscriber": "訂閱者| 多個訂閱者",
@ -350,6 +354,7 @@
    "settings.appearance.publicName": "公開",
    "settings.bounces.action": "行動",
    "settings.bounces.blocklist": "黑名單",
+    "settings.bounces.complaint": "Complaint",
    "settings.bounces.count": "反彈計數",
    "settings.bounces.countHelp": "每個訂閱者的反彈次數",
    "settings.bounces.delete": "刪除",
@ -361,11 +366,14 @@
    "settings.bounces.enabled": "已啟用",
    "settings.bounces.folder": "文件夾",
    "settings.bounces.folderHelp": "要掃描的IMAP 文件夾的名稱。例如：收件箱。",
+    "settings.bounces.hard": "Hard",
    "settings.bounces.invalidScanInterval": "反彈掃描間隔應至少為1 分鐘。",
    "settings.bounces.name": "反彈",
+    "settings.bounces.none": "None",
    "settings.bounces.scanInterval": "掃描間隔",
    "settings.bounces.scanIntervalHelp": "應掃描退回郵箱以查找退回郵件的時間間隔（s 表示秒，m 表示分鐘）。",
    "settings.bounces.sendgridKey": "SendGrid鍵",
+    "settings.bounces.soft": "Soft",
    "settings.bounces.type": "類型",
    "settings.bounces.username": "用戶名",
    "settings.confirmRestart": "確保暫停正在運行的廣告系列。重新開始？",
--- a/internal/bounce/webhooks/sendgrid.go
+++ b/internal/bounce/webhooks/sendgrid.go
@ -17,9 +17,10 @@ import (
 )

 type sendgridNotif struct {
-	Email     string `json:"email"`
-	Timestamp int64  `json:"timestamp"`
-	Event     string `json:"event"`
+	Email                string `json:"email"`
+	Timestamp            int64  `json:"timestamp"`
+	Event                string `json:"event"`
+	BounceClassification string `json:"bounce_classification"`

 	// SendGrid flattens all X-headers and adds them to the bounce
 	// event notification.
@ -65,11 +66,16 @@ func (s *Sendgrid) ProcessBounce(sig, timestamp string, b []byte) ([]models.Boun
 			continue
 		}

+		typ := models.BounceTypeHard
+		if n.BounceClassification == "technical" || n.BounceClassification == "content" {
+			typ = models.BounceTypeSoft
+		}
+
 		tstamp := time.Unix(n.Timestamp, 0)
 		bn := models.Bounce{
 			CampaignUUID: n.CampaignUUID,
 			Email:        strings.ToLower(n.Email),
-			Type:         models.BounceTypeHard,
+			Type:         typ,
 			Meta:         json.RawMessage(b),
 			Source:       "sendgrid",
 			CreatedAt:    tstamp,
--- a/internal/bounce/webhooks/ses.go
+++ b/internal/bounce/webhooks/ses.go
@ -119,7 +119,8 @@ func (s *SES) ProcessBounce(b []byte) (models.Bounce, error) {
 		return bounce, fmt.Errorf("error unmarshalling SES notification: %v", err)
 	}

-	if (m.EventType != "" && m.EventType != "Bounce") || (m.NotifType != "" && m.NotifType != "Bounce") {
+	if (m.EventType != "" && m.EventType != "Bounce") ||
+		(m.NotifType != "" && (m.NotifType != "Bounce" && m.NotifType != "Complaint")) {
 		return bounce, errors.New("notification type is not bounce")
 	}

@ -127,9 +128,12 @@ func (s *SES) ProcessBounce(b []byte) (models.Bounce, error) {
 		return bounce, errors.New("no destination e-mails found in SES notification")
 	}

-	typ := "soft"
+	typ := models.BounceTypeSoft
 	if m.Bounce.BounceType == "Permanent" {
-		typ = "hard"
+		typ = models.BounceTypeHard
+	}
+	if m.NotifType == "Complaint" {
+		typ = models.BounceTypeComplaint
 	}

 	// Look for the campaign ID in headers.
--- a/internal/core/bounces.go
+++ b/internal/core/bounces.go
@ -59,6 +59,11 @@ func (c *Core) GetBounce(id int) (models.Bounce, error) {

 // RecordBounce records a new bounce.
 func (c *Core) RecordBounce(b models.Bounce) error {
+	action, ok := c.constants.BounceActions[b.Type]
+	if !ok {
+		return echo.NewHTTPError(http.StatusBadRequest, c.i18n.Ts("globals.messages.invalidData")+": "+b.Type)
+	}
+
 	_, err := c.q.RecordBounce.Exec(b.SubscriberUUID,
 		b.Email,
 		b.CampaignUUID,
@ -66,8 +71,8 @@ func (c *Core) RecordBounce(b models.Bounce) error {
 		b.Source,
 		b.Meta,
 		b.CreatedAt,
-		c.constants.MaxBounceCount,
-		c.constants.BounceAction)
+		action.Count,
+		action.Action)

 	if err != nil {
 		// Ignore the error if it complained of no subscriber.
--- a/internal/core/core.go
+++ b/internal/core/core.go
@ -36,8 +36,10 @@ type Core struct {
 // Constants represents constant config.
 type Constants struct {
 	SendOptinConfirmation bool
-	MaxBounceCount        int
-	BounceAction          string
+	BounceActions         map[string]struct {
+		Count  int
+		Action string
+	}
 }

 // Hooks contains external function hooks that are required by the core package.
--- a/internal/migrations/v2.5.0.go
+++ b/internal/migrations/v2.5.0.go
@ -11,11 +11,16 @@ func V2_5_0(db *sqlx.DB, fs stuffbin.FileSystem, ko *koanf.Koanf) error {
 	// Insert new preference settings.
 	if _, err := db.Exec(`
 		INSERT INTO settings (key, value) VALUES
- 			('app.enable_public_archive_rss_content', 'false')
+ 			('app.enable_public_archive_rss_content', 'false'),
+ 			('bounce.actions', '{"soft": {"count": 2, "action": "none"}, "hard": {"count": 2, "action": "blocklist"}, "complaint" : {"count": 2, "action": "blocklist"}}')
 			ON CONFLICT DO NOTHING;
 	`); err != nil {
 		return err
 	}

+	if _, err := db.Exec(`DELETE FROM settings WHERE key IN ('bounce.count', 'bounce.action');`); err != nil {
+		return err
+	}
+
 	return nil
 }
--- a/models/models.go
+++ b/models/models.go
@ -79,8 +79,9 @@ const (
 	EmailHeaderDeliveredTo = "Delivered-To"
 	EmailHeaderReceived    = "Received"

-	BounceTypeHard = "hard"
-	BounceTypeSoft = "soft"
+	BounceTypeHard      = "hard"
+	BounceTypeSoft      = "soft"
+	BounceTypeComplaint = "complaint"

 	// Templates.
 	TemplateTypeCampaign = "campaign"
--- a/models/settings.go
+++ b/models/settings.go
@ -81,14 +81,16 @@ type Settings struct {
 		MaxMsgRetries int    `json:"max_msg_retries"`
 	} `json:"messengers"`

-	BounceEnabled        bool   `json:"bounce.enabled"`
-	BounceEnableWebhooks bool   `json:"bounce.webhooks_enabled"`
-	BounceCount          int    `json:"bounce.count"`
-	BounceAction         string `json:"bounce.action"`
-	SESEnabled           bool   `json:"bounce.ses_enabled"`
-	SendgridEnabled      bool   `json:"bounce.sendgrid_enabled"`
-	SendgridKey          string `json:"bounce.sendgrid_key"`
-	BounceBoxes          []struct {
+	BounceEnabled        bool `json:"bounce.enabled"`
+	BounceEnableWebhooks bool `json:"bounce.webhooks_enabled"`
+	BounceActions        map[string]struct {
+		Count  int    `json:"count"`
+		Action string `json:"action"`
+	} `json:"bounce.actions"`
+	SESEnabled      bool   `json:"bounce.ses_enabled"`
+	SendgridEnabled bool   `json:"bounce.sendgrid_enabled"`
+	SendgridKey     string `json:"bounce.sendgrid_key"`
+	BounceBoxes     []struct {
 		UUID          string `json:"uuid"`
 		Enabled       bool   `json:"enabled"`
 		Type          string `json:"type"`
--- a/queries.sql
+++ b/queries.sql
@ -979,15 +979,9 @@ WITH sub AS (
 camp AS (
    SELECT id FROM campaigns WHERE $3 != '' AND uuid = $3::UUID
 ),
-bounce AS (
-    -- Record the bounce if the subscriber is not already blocklisted;
-    INSERT INTO bounces (subscriber_id, campaign_id, type, source, meta, created_at)
-    SELECT (SELECT id FROM sub), (SELECT id FROM camp), $4, $5, $6, $7
-    WHERE NOT EXISTS (SELECT 1 WHERE (SELECT status FROM sub) = 'blocklisted')
-),
 num AS (
    -- Add a +1 to include the current insertion that is happening.
-    SELECT COUNT(*) + 1 AS num FROM bounces WHERE subscriber_id = (SELECT id FROM sub)
+    SELECT COUNT(*) + 1 AS num FROM bounces WHERE subscriber_id = (SELECT id FROM sub) AND type = $4
 ),
 -- block1 and block2 will run when $8 = 'blocklist' and the number of bounces exceed $8.
 block1 AS (
@ -996,7 +990,13 @@ block1 AS (
 ),
 block2 AS (
    UPDATE subscriber_lists SET status='unsubscribed'
-    WHERE $9 = 'blocklist' AND (SELECT num FROM num) >= $8 AND subscriber_id = (SELECT id FROM sub) AND (SELECT status FROM sub) != 'blocklisted'
+    WHERE $9 = 'unsubscribe' AND (SELECT num FROM num) >= $8 AND subscriber_id = (SELECT id FROM sub) AND (SELECT status FROM sub) != 'blocklisted'
+),
+bounce AS (
+    -- Record the bounce if the subscriber is not already blocklisted;
+    INSERT INTO bounces (subscriber_id, campaign_id, type, source, meta, created_at)
+    SELECT (SELECT id FROM sub), (SELECT id FROM camp), $4, $5, $6, $7
+    WHERE NOT EXISTS (SELECT 1 WHERE (SELECT status FROM sub) = 'blocklisted' OR (SELECT num FROM num) > $8)
 )
 -- This delete  will only run when $9 = 'delete' and the number of bounces exceed $8.
 DELETE FROM subscribers
--- a/schema.sql
+++ b/schema.sql
@ -231,8 +231,7 @@ INSERT INTO settings (key, value) VALUES
    ('messengers', '[]'),
    ('bounce.enabled', 'false'),
    ('bounce.webhooks_enabled', 'false'),
-    ('bounce.count', '2'),
-    ('bounce.action', '"blocklist"'),
+    ('bounce.actions', '{"soft": {"count": 2, "action": "none"}, "hard": {"count": 2, "action": "blocklist"}, "complaint" : {"count": 2, "action": "delete"}}'),
    ('bounce.ses_enabled', 'false'),
    ('bounce.sendgrid_enabled', 'false'),
    ('bounce.sendgrid_key', '""'),