ctrlpanel/database/migrations/2022_08_01_170819_create_tickets_table.php

<?php

use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;

return new class extends Migration
{
    /**
     * Run the migrations.
     *
     * @return void
     */
    public function up()
    {
        Schema::create('tickets', function (Blueprint $table) {
            $table->increments('id');
            $table->integer('user_id')->unsigned();
            $table->integer('ticketcategory_id')->unsigned();
            $table->string('ticket_id')->unique();
            $table->string('title');
            $table->string('priority');
            $table->text('message');
            $table->string('status');
            $table->string('server')->nullable();
            $table->timestamps();
        });
    }

    /**
     * Reverse the migrations.
     *
     * @return void
     */
    public function down()
    {
        Schema::dropIfExists('tickets');
    }
};