update

admin/controllers/tickets_details.php

@@ -21,7 +21,29 @@ if (empty($_GET["id"])) {
 }
 $tickets_id = filter_input(INPUT_GET, "id", FILTER_SANITIZE_STRING);
 
-if (isset($_POST["do_comment_tickets"])) {
+$res = $dbpdo->find_and('tickets', ["id" => $tickets_id]);
+if ($res) {
+    $data = $res;
+} else {
+    setMsg("msg_notify", "The Tickets Not Found.", "warning");
+    redirect("admin", "tickets");
+}
+
+if (isset($_POST["do_close_tickets"])) {
+    if ($dbpdo->update('tickets', ["status" => 0, "lastupdated" => time()], "`id`={$tickets_id}")) {
+        setMsg("msg_notify", "The Tickets Closed Successfully.");
+    } else {
+        setMsg("msg_notify", "The Tickets Close Failed.", "warning");
+    }
+    redirect("admin", "tickets_details", ["id" => $tickets_id]);
+} elseif (isset($_POST["do_open_tickets"])) {
+    if ($dbpdo->update('tickets', ["status" => 1, "lastupdated" => time()], "`id`={$tickets_id}")) {
+        setMsg("msg_notify", "The Tickets Opened Successfully.");
+    } else {
+        setMsg("msg_notify", "The Tickets Open Failed.", "warning");
+    }
+    redirect("admin", "tickets_details", ["id" => $tickets_id]);
+} elseif (isset($_POST["do_comment_tickets"])) {
     $comment = filter_input(INPUT_POST, "comment", FILTER_SANITIZE_SPECIAL_CHARS);
     $errors = array();
 
@@ -35,13 +57,13 @@ if (isset($_POST["do_comment_tickets"])) {
         if ($dbpdo->find_and('tickets', ["id" => $tickets_id, "user_id" => $user->id])) {
             if ($dbpdo->add("tickets_comment", $data)) {
                 $dbpdo->update("tickets", ["lastupdated" => $data["date"]]);
-                setMsg("msg_notify", "Add Comment successfully.", "success");
+                setMsg("msg_notify", "Add Comment Successfully.", "success");
             } else {
-                setMsg("msg_notify", "Add Comment failed.", "warning");
+                setMsg("msg_notify", "Add Comment Failed.", "warning");
             }
             redirect("admin", "tickets_details", ["id" => $res]);
         } else {
-            setMsg("msg_notify", "The Tickets Not found.", "warning");
+            setMsg("msg_notify", "The Tickets Not Found.", "warning");
             redirect("admin", "tickets");
         }
     } else {
@@ -49,12 +71,4 @@ if (isset($_POST["do_comment_tickets"])) {
         setMsg("errors", $errors);
         redirect("admin", "tickets_details", ["id" => $res]);
     }
-} else {
-    $res = $dbpdo->find_and('tickets', ["id" => $tickets_id]);
-    if ($res) {
-        $data = $res;
-    } else {
-        setMsg("msg_notify", "The Tickets Not found.", "warning");
-        redirect("admin", "tickets");
-    }
 }

admin/views/tickets_details.php

@@ -30,7 +30,11 @@ if (!defined('IN_SYS')) {
                 </div>
                 <div class="form-group">
                     <button type="submit" name="do_comment_tickets" class="btn btn-primary">Add Comment</button>
+<?php if ($data['status'] == 1) { ?>
                     <button type="submit" name="do_close_tickets" class="btn btn-primary">Close Tickets</button>
+<?php } else { ?>
+                    <button type="submit" name="do_open_tickets" class="btn btn-primary">Open Tickets</button>
+<?php } ?>
                 </div>
             </form>
         </div>

clientarea/controllers/tickets_details.php

@@ -26,7 +26,39 @@ if (empty($_GET["id"])) {
 }
 $tickets_id = filter_input(INPUT_GET, "id", FILTER_SANITIZE_STRING);
 
-if (isset($_POST["do_comment_tickets"])) {
+$res = $dbpdo->find_and('tickets', ["id" => $tickets_id, "user_id" => $user->id]);
+if ($res) {
+    $data = $res;
+} else {
+    setMsg("msg_notify", "The Tickets Not Found.", "warning");
+    redirect("clientarea", "tickets");
+}
+
+if (isset($_POST["do_close_tickets"])) {
+    if ($dbpdo->find_and('tickets', ["id" => $tickets_id, "user_id" => $user->id])) {
+        if ($dbpdo->update('tickets', ["status" => 0, "lastupdated" => time()], "`id`={$tickets_id}")) {
+            setMsg("msg_notify", "The Tickets Closed Successfully.");
+        } else {
+            setMsg("msg_notify", "The Tickets Close Failed.", "warning");
+        }
+        redirect("clientarea", "tickets_details", ["id" => $tickets_id]);
+    } else {
+        setMsg("msg_notify", "The Tickets Not Found.", "warning");
+        redirect("clientarea", "tickets");
+    }
+} elseif (isset($_POST["do_open_tickets"])) {
+    if ($dbpdo->find_and('tickets', ["id" => $tickets_id, "user_id" => $user->id])) {
+        if ($dbpdo->update('tickets', ["status" => 1, "lastupdated" => time()], "`id`={$tickets_id}")) {
+            setMsg("msg_notify", "The Tickets Opened Successfully.");
+        } else {
+            setMsg("msg_notify", "The Tickets Open Failed.", "warning");
+        }
+        redirect("clientarea", "tickets_details", ["id" => $tickets_id]);
+    } else {
+        setMsg("msg_notify", "The Tickets Not Found.", "warning");
+        redirect("clientarea", "tickets");
+    }
+} elseif (isset($_POST["do_comment_tickets"])) {
     $comment = filter_input(INPUT_POST, "comment", FILTER_SANITIZE_SPECIAL_CHARS);
     $errors = array();
 
@@ -46,7 +78,7 @@ if (isset($_POST["do_comment_tickets"])) {
             }
             redirect("clientarea", "tickets_details", ["id" => $res]);
         } else {
-            setMsg("msg_notify", "The Tickets Not found.", "warning");
+            setMsg("msg_notify", "The Tickets Not Found.", "warning");
             redirect("clientarea", "tickets");
         }
     } else {
@@ -54,12 +86,4 @@ if (isset($_POST["do_comment_tickets"])) {
         setMsg("errors", $errors);
         redirect("clientarea", "tickets_details", ["id" => $res]);
     }
-} else {
-    $res = $dbpdo->find_and('tickets', ["id" => $tickets_id, "user_id" => $user->id]);
-    if ($res) {
-        $data = $res;
-    } else {
-        setMsg("msg_notify", "The Tickets Not found.", "warning");
-        redirect("clientarea", "tickets");
-    }
 }

clientarea/views/footer.php

@@ -45,6 +45,7 @@ if (!defined('IN_SYS')) {
         $('.summernote').summernote({
             minHeight: 200,
             lang: "<?php echo $lang->language_cached; ?>",
+            disableDragAndDrop: true,
             toolbar: [
                 ['style', ['style']],
                 ['font', ['bold', 'underline', 'clear']],

clientarea/views/tickets_details.php

@@ -33,7 +33,11 @@ if (!defined('IN_SYS')) {
                         </div>
                         <div class="form-group">
                             <button type="submit" name="do_comment_tickets" class="btn btn-primary">Add Comment</button>
+<?php if ($data['status'] == 1) { ?>
                             <button type="submit" name="do_close_tickets" class="btn btn-primary">Close Tickets</button>
+<?php } else { ?>
+                            <button type="submit" name="do_open_tickets" class="btn btn-primary">Open Tickets</button>
+<?php } ?>
                         </div>
                     </form>
                 </div>