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+ <!DOCTYPE html>
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml">
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+ <head>
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+ <title>Run Zammad - Opensource Helpdesk Ticketing System - In Docker</title>
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+ <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
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+ <meta charset="UTF-8">
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+ <meta name="keywords" content="Browser Based,Docker Made Easy,Home Lab,Home Lab Ideas,Install Guide,Self-Hosted,Web Based,Web Based Tools,Debian,Enterprise Helpdesk,Free Helpdesk,Help Desk,Helpdesk,IT Ticketing System,Linux,Open Source Helpdesk,Support,Ticket,Ticketing System,Zammad,Docker,Docker Container,Docker How To,Docker Made Simple,Docker Simplified,Docker Tutorial,How To,Tutorial,i12bretro">
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+ <meta name="author" content="i12bretro">
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+ <meta name="description" content="Run Zammad - Opensource Helpdesk Ticketing System - In Docker">
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+ <meta name="viewport" content="width=device-width, initial-scale=1.0">
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+ <meta name="revised" content="11/12/2024 06:18:49 PM" />
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+ <link rel="icon" type="image/x-icon" href="includes/favicon.ico">
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+ <script type="text/javascript" src="https://code.jquery.com/jquery-3.5.1.min.js"></script>
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+ <script type="text/javascript" src="includes/js/steps.js"></script>
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+ <link href="css/steps.css" rel="stylesheet" type="text/css" />
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+ </head>
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+ <body>
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+ <div id="gridContainer">
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+ <div class="topMargin"></div>
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+ <div id="listName" class="topMargin">
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+ <h1>Run Zammad - Opensource Helpdesk Ticketing System - In Docker</h1>
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+ </div>
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+ <div></div>
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+ <div id="content">
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+ <h2>What is Zammad?</h2>
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+
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+<blockquote><em>Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. -<a href="https://github.com/zammad/zammad" target="_blank">https://github.com/zammad/zammad</a></em></blockquote>
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+
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+<h2>Installing Docker</h2>
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+
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+<ol>
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+ <li>Log into the Linux based device</li>
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+ <li>Run the following commands in the terminal
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+ <div class="codeBlock"># install prerequisites<br />
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+ sudo apt install apt-transport-https ca-certificates git curl software-properties-common gnupg-agent -y<br />
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+ # add docker gpg key<br />
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+ curl -fsSL https://download.docker.com/linux/$(awk -F'=' '/^ID=/{ print $NF }' /etc/os-release)/gpg | sudo apt-key add -<br />
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+ # add docker software repository<br />
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+ sudo add-apt-repository "deb [arch=$(dpkg --print-architecture)] https://download.docker.com/linux/$(awk -F'=' '/^ID=/{ print $NF }' /etc/os-release) $(lsb_release -cs) stable"<br />
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+ # install docker<br />
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+ sudo apt install docker-ce docker-compose containerd.io -y<br />
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+ # enable and start docker service<br />
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+ sudo systemctl enable docker && sudo systemctl start docker<br />
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+ # add the current user to the docker group<br />
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+ sudo usermod -aG docker $USER<br />
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+ # reauthenticate for the new group membership to take effect<br />
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+ su - $USER</div>
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+ </li>
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+</ol>
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+
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+<h2>Running Zammad</h2>
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+
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+<ol>
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+ <li>Continue with the following commands in a terminal window
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+ <div class="codeBlock"># create working directory<br />
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+ mkdir ~/docker/zammad -p<br />
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+ # clone source code from github<br />
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+ git clone https://github.com/zammad/zammad-docker-compose.git ~/docker/zammad<br />
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+ # change directory<br />
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+ cd ~/docker/zammad<br />
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+ # create .env<br />
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+ cp .env.dist .env<br />
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+ # edit .env<br />
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+ nano .env</div>
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+ </li>
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+ <li>Uncomment the following lines be removing the # and edit the values in the .env file
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+ <p>POSTGRES_PASS=Zamm4d!<br />
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+ POSTGRES_USER=zammad_rw</p>
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+ </li>
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+ <li>Press CTRL+O, Enter, CTRL+X to write the changes and exit</li>
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+ <li>Continue with the following commands in the terminal
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+ <div class="codeBlock"># run the container stack<br />
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+ docker-compose --file docker-compose.yml up -d</div>
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+ </li>
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+ <li>Open a web browser and navigate to http://DNSorIP:8080</li>
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+ <li>Click the Set up a new system button</li>
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+ <li>Enter a first name, last name, email address and password > Click Create</li>
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+ <li>Complete the Organization details form > Click Next</li>
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+ <li>Click Skip on the Email Notification screen</li>
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+ <li>Click Skip on the Connect Channels screen</li>
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+ <li>Welcome to Zammad</li>
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+</ol>
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+
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+<p>Documentation: <a href="https://docs.zammad.org/en/latest/install/docker-compose.html" target="_blank">https://docs.zammad.org/en/latest/install/docker-compose.html</a></p> </div>
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+ </div>
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+ </body>
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+ </html>
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+
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i12bretro