📝 Update FAQ

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Liang Ding 2022-07-08 11:34:15 +08:00
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@ -234,13 +234,16 @@ In addition, you can consider manually exporting and importing Data to achieve d
* Desktop: <kbd>Settings</kbd> - <kbd>Export</kbd> - <kbd>Export Data</kbd> / <kbd>Import Data</kbd>
* Mobile: <kbd>Right column</kbd> - <kbd>About</kbd> - <kbd>Export Data</kbd> / <kbd>Import Data</kbd>
### What should I do if I forget the end-to-end password?
### What should I do if the data repo key is lost?
* Use the new workspace on the main device, manually copy the old workspace data folder to the new workspace
* New workspace can reset password
* The cloud uses the new cloud synchronization directory
* If the data repo key is correctly initialized on multiple devices before, the key is the same on all devices and can be set in <kbd>Settings</kbd> - <kbd>About</kbd> - <kbd>Data repo key</kbd> - <kbd>Copy key string</kbd> retrieve
* If it has not been configured correctly before (for example, the keys on multiple devices are inconsistent) or all devices are unavailable and the key string cannot be obtained, you can reset the key by following the steps below:
If it is a mobile-end, uninstall and reinstall it (note: When the mobile-enduninstalls the application, the local workspace data will be deleted together).
1. Manually back up the data, you can use <kbd>Export Data</kbd> or directly copy the <kbd>workspace/data/</kbd> folder on the file system
2. <kbd>Settings</kbd> - <kbd>About</kbd> - <kbd>Data rep key</kbd> - <kbd>Reset data repo</kbd>
3. Reinitialize the data repo key. After initializing the key on one device, other devices import the key
4. The cloud uses the new synchronization directory, the old synchronization directory is no longer available and can be deleted
5. The existing cloud snapshots are no longer available and can be deleted
### Do I need to pay for it?

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* 桌面端:<kbd>设置</kbd> - <kbd>导出</kbd> - <kbd>导出 Data</kbd> / <kbd>导入 Data</kbd>
* 移动端:<kbd>右侧栏</kbd> - <kbd>关于</kbd> - <kbd>导出 Data</kbd> / <kbd>导入 Data</kbd>
### 端到端密码忘记了怎么办?
### 数据仓库密钥遗失怎么办?
* 主力设备上使用新的工作空间,将旧的工作空间 data 文件夹手动复制到新的工作空间下
* 新的工作空间可以重新设置密码
* 云端使用新的云端同步目录
* 如果之前在多个设备上正确初始化过数据仓库密钥的话,那么该密钥在所有设备上都是相同的,可以在 <kbd>设置</kbd> - <kbd>关于</kbd> - <kbd>数据仓库密钥</kbd> - <kbd>复制密钥字符串</kbd> 找回
* 如果之前没有正确配置(比如多个设备上密钥不一致)或者所有设备均不可用,已经无法获得密钥字符串,则可通过如下步骤重置密钥:
如果是移动端的话卸载重装即可(注意:移动端卸载应用时,本地工作空间数据会被一并删除)。
1. 手动备份好数据,可通过 <kbd>导出 Data</kbd> 或者直接在文件系统上复制 <kbd>工作空间/data/</kbd> 文件夹
2. <kbd>设置</kbd> - <kbd>关于</kbd> - <kbd>数据仓库密钥</kbd> - <kbd>重置数据仓库</kbd>
3. 重新初始化数据仓库密钥,在一台设备上初始化密钥以后,其他设备导入密钥
4. 云端使用新的同步目录,旧的同步目录已经无法使用,可以删除
5. 已有的云端快照已经无法使用,可以删除
### 使用需要付费吗?