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Michael Mayer 2023-03-06 11:04:40 +01:00 • committed by GitHub
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@ -92,7 +92,7 @@ Be aware that we have a zero-bug policy and do our best to help users when they
We kindly ask you not to report bugs via GitHub Issues **unless you are certain to have found a fully reproducible and previously unreported issue** that must be fixed directly in the app. Thank you for your careful consideration!
- When reporting a problem, always include the software versions you are using and other information about your environment such as [browser, browser plugins](https://docs.photoprism.app/getting-started/troubleshooting/browsers/), operating system, [storage type](https://docs.photoprism.app/getting-started/troubleshooting/performance/#storage), [memory size](https://docs.photoprism.app/getting-started/troubleshooting/performance/#memory), and [processor](https://docs.photoprism.app/getting-started/troubleshooting/performance/#server-cpu)
- Note that all issue **subscribers receive an email notification** from GitHub for each new comment, so these should only be used for sharing important information and not for personal discussions/questions
- Note that all issue **subscribers receive an email notification** from GitHub whenever a new comment is added, so these should only be used for sharing important information and not for discussions, questions or expressing personal opinions
- [Contact us](https://www.photoprism.app/contact) or [a community member](https://link.photoprism.app/discussions) if you need help, it could be a local configuration problem, or a misunderstanding in how the software works
- This gives our team the opportunity to [improve the docs](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support to you, instead of handling unclear/duplicate bug reports or triggering a flood of notifications by responding to comments