Audit and edit

This commit is contained in:
Manav Rathi 2024-03-07 15:49:05 +05:30
parent b66cdb8942
commit 1955508a90
28 changed files with 416 additions and 264 deletions

View file

@ -9,17 +9,55 @@ export const sidebar = [
{
text: "Features",
collapsed: true,
items: [{ text: "Introduction", link: "/photos/" }],
},
{
text: "FAQ",
collapsed: true,
items: [{ text: "Introduction", link: "/photos/" }],
items: [
{ text: "Albums", link: "/photos/features/albums" },
{ text: "Archiving", link: "/photos/features/archive" },
{ text: "Cast", link: "/photos/features/cast/" },
{
text: "Collecting photos",
link: "/photos/features/collect",
},
{
text: "Family plans",
link: "/photos/features/family-plans",
},
{ text: "Hidden photos", link: "/photos/features/hide" },
{
text: "Location tags",
link: "/photos/features/location-tags",
},
{ text: "Map", link: "/photos/features/map" },
{
text: "Public link",
link: "/photos/features/public-link",
},
{ text: "Quick link", link: "/photos/features/quick-link" },
{ text: "Referrals", link: "/photos/features/referrals" },
{ text: "Trash", link: "/photos/features/trash" },
{
text: "Uncategorized",
link: "/photos/features/uncategorized",
},
{
text: "Watch folder",
link: "/photos/features/watch-folder",
},
],
},
{ text: "FAQ", link: "/photos/faq/" },
{
text: "Troubleshooting",
collapsed: true,
items: [{ text: "Introduction", link: "/photos/" }],
items: [
{
text: "Files not uploading",
link: "/photos/troubleshooting/files-not-uploading",
},
{
text: "Sharing debug logs",
link: "/photos/troubleshooting/sharing-logs",
},
],
},
],
},
@ -51,20 +89,6 @@ function sidebarOld() {
{
text: "Welcome",
items: [
{
text: "About",
collapsed: true,
link: "/about/company",
items: [
{ text: "Company", link: "/about/company" },
{ text: "Products", link: "/about/products" },
{ text: "Plans", link: "/about/plans" },
{ text: "Support", link: "/about/support" },
{ text: "Community", link: "/about/community" },
{ text: "Open source", link: "/about/open-source" },
{ text: "Contribute", link: "/about/contribute" },
],
},
{
text: "Features",
collapsed: true,

View file

@ -0,0 +1,9 @@
---
title: FAQ
description: Frequently asked questions about Ente Photos
---
# FAQ
_Coming soon_. On this page we'll document some help items in a question and
answer format.

View file

@ -1,67 +1,81 @@
---
title: Albums
description: Using albums in Ente Photos
---
# Albums
This guide will show you how to make the most of your albums with simple yet
effective features. Below are the features that allow you to personailze your
albums according to your preferences:
Make the most of your albums and personalize them to your preferences with these
simple yet effective features.
## 1. Rename album: Personalize your albums by giving them a meaningful name
## Rename album
### How to Rename an album on your mobile?
Personalize your albums by giving them a meaningful name.
### How to rename an album on your mobile?
- Open the album
- Tap the three dots button in the top right corner of the screen
- Tap rename album, then type in a new name
- Tap on Rename button
- Tap _Rename album_, then type in a new name
- Tap on _Rename_ button
### How to Rename an album on your Desktop?
### How to rename an album on your web / desktop?
- Open the album
- Click on the overflow menu in the top right corner
- Click the Rename album
- Click the _Rename album_ button
- Type in a new name
- Click on Rename or Press enter
- Click on _Rename_ or press enter
## 2. Set cover: Select any photo you want to use as the cover for your album.
## Set album cover
Select any photo you want to use as the cover for your album.
### How to set an album cover on mobile?
- Open the album you want to change
- Tap the three dots button in the top right corner
- From the menu options, select Set cover
- From the menu options, select _Set cover_
- A new screen will appear, propmpting you to select the cover photo
- Browse through your photos and tap on the image you want to set as the album
cover
- Then tap on Use selected photo
- Then tap on _Use selected photo_
## 3. Map: Explore the memories based on their location
## View your photos on a map
### How to explore the album's photo in map view?
Explore your memories based on their location.
### How to explore the album's photos in map view?
- Open the album
- Tap on the three dots button in the top right corner
- Select map
- View all photos of the album in map view
- Select _Map_
- This will show all photos of the album in a map view
## 4. Sort by: Maintain order in your albums by arranging them from the newest to the oldest
## Sort albums
### How to sort by on mobile?
Maintain order in your albums by arranging them from the newest to the oldest.
### How to change the sort order on mobile?
- Open the album
- Tap on the three dots button in the top right corner
- Select sort by
- Tap on the Newst first for the latest, Or Oldest first for the oldest
- Select _Sort by_
- Tap on the _Newest first_ for the latest, Or _Oldest first_ for the oldest
### How to sort by on desktop?
### How to change the sort order on web / desktop?
- Open the album
- Click on the three dots button in the top right corner
- Click sort by
- Click on the Newest first for the latest, Or oldest first for the oldest
- Click _Sort by_
- Tap on the _Newest first_ for the latest, Or _Oldest first_ for the oldest
## 5. Pin album: Keep your favorite album at the top by pinning them for quick access.
## Pin albums
### How to Pin/Unpin an album on Mobile?
Keep your favorite album at the top by pinning them for quick access.
### How to pin/unpin an album on mobile?
- Open the album
- Tap on the three dots button in the top right corner
- Tap on Pin album/Unpin album
- Tap on _Pin album_ / _Unpin album_

View file

@ -1,3 +1,10 @@
---
title: Archive
description: |
Archiving photos and albums in Ente Photos to remove them from your home
timeline
---
# Archive
You can remove a photo (owned by you) or an album from your **home timeline** by
@ -8,30 +15,30 @@ mobile app.
when some of the photos are also present in a non-archived album.
- You can archive albums that are owned by you or shared with you.
- Search results will include archived photos. If you want to hide photos from
search result, use [Hide](./hidden.md) feature.
search result, use [Hide](./hide) feature.
### How to
## How to
#### Archive Album
### Archive Album
- Open the album
- Click on the overflow menu
- Click on Archive album
#### Archive Photo
### Archive Photo
- Long press to select the photo
- Select Archive option from the bottom menu.
#### View Archived Photos and Albums
### View Archived Photos and Albums
**Mobile**
#### Mobile
- Go to Albums tab
- Scroll down to bottom
- Click on Archive button.
**Desktop**
#### Web / Desktop
- Click on the topleft hamburger menu
- Click on Archive
@ -39,8 +46,8 @@ mobile app.
### Metadata Privacy
Both Ente and the person with whom you are sharing an album or photo have no
information about whether you have
information about whether you have:
- Archived a photo
- Archived an album
- Archived a shared album.
- Archived a shared album

View file

@ -1,36 +0,0 @@
# Cast
With ente Cast, you can play a slideshow of your favourite albums on your Google
Chromecast TVs or other Internet-connected large screen devices.
## Get Started
1. Open ente on the web or on your mobile device.
2. Select the album you want to play on your large screen device.
3. Click "Play album on TV" in the album menu.
On the web, you can find this menu in the balls menu on the right hand side.
![Balls menu](/assets/cast/web-play-album-on-tv.webp)
4. Choose how you want to pair your device with your large screen device.
![Pairing options](/assets/cast/web-pairing-options.webp)
On Chromium browsers, you will see a button labeled "Auto Pair". This option
will prompt you to select a Chromecast supported device on your local network.
Note: this option requires connecting to Google servers to load necessary
dependencies. This option does not transmit any sensitive data through Google
servers, such as your photos. Once your Chromecast device is connected, you're
all set.
On all browsers, you'll see the option to "Pair with PIN". This option works
with all devices, Chromecast-enabled or not. You'll be required to load up
[cast.ente.io](https://cast.ente.io) on your large screen device.
5. Enter the PIN displayed on your large screen device into the input field on
your mobile or web device.
On your large screen device, you'll see the following screen.
![Pairing screen](/assets/cast/tv-pairing-screen.webp)
6. If you entered your PIN correctly, you'll see a screen on your TV with a
green checkmark confirming the connection.

View file

@ -0,0 +1,65 @@
---
title: Archive
description: |
Archiving photos and albums in Ente Photos to remove them from your home
timeline
---
> [!CAUTION]
>
> This is preview documentation for an upcoming feature. This feature has not
> yet been released yet, so the steps below will not work currently.
# Cast
With Ente Cast, you can play a slideshow of your favourite albums on your Google
Chromecast TVs or other Internet-connected large screen devices.
## Get Started
1. Open ente on the web or on your mobile device.
2. Select the album you want to play on your large screen device.
3. Click "Play album on TV" in the album menu.
On the web, you can find this option in the three dots menu on the right
hand side.
<div align="center">
![Album options menu](web-play-album-on-tv.webp){width=300px}
</div>
4. Choose how you want to pair your device with your large screen device.
<div align="center">
![Pairing options](web-pairing-options.webp){width=300px}
</div>
On Google Chrome and other Chromium browsers, you will see a button labeled
"Auto Pair". This option will prompt you to select a Chromecast supported device
on your local network. Note: this option requires connecting to Google servers
to load necessary dependencies. This option does not transmit any sensitive data
through Google servers, such as your photos. Once your Chromecast device is
connected, you're all set.
On all browsers, you'll see the option to "Pair with PIN". This option works
with all devices, Chromecast-enabled or not. You'll be required to load up
[cast.ente.io](https://cast.ente.io) on your large screen device.
5. Enter the PIN displayed on your large screen device into the input field on
your mobile or web device.
On your large screen device, you'll see the following screen.
<div align="center">
![Pairing screen](tv-pairing-screen.webp)
</div>
6. Once you enter the correct PIN, you will see a screen on your TV with a green
checkmark confirming the connection. Your photos will start showing up in a
bit.

View file

Before

Width:  |  Height:  |  Size: 54 KiB

After

Width:  |  Height:  |  Size: 54 KiB

View file

Before

Width:  |  Height:  |  Size: 51 KiB

After

Width:  |  Height:  |  Size: 51 KiB

View file

Before

Width:  |  Height:  |  Size: 13 KiB

After

Width:  |  Height:  |  Size: 13 KiB

View file

@ -1,4 +1,11 @@
# Collect photos: Collecting memories from events is now a breeze!
---
title: Collect
description: Collecting photos from others using Ente Photos
---
# Collect photos
Collecting memories from events is now a breeze!
- Whether it's a birthday party, vacation trip or wedding, easily share your
album using a unique, secure, end-to-end encrypted link.
@ -6,23 +13,21 @@
contribute without an ente account.
- This allows them to effortlessly add, view, and download photos from the
link without an ente account.
- Also preserves metadata and photo quality
- Also preserves metadata and photo quality.
## How to Collect photos on mobile?
## How to collect photos on mobile?
- Open the album you want to share with
- Tap on the Share album icon in the top right corner of the screen
- Select 'Collect photos'
- Tap 'Copy link'
- The link has been copied to your clipboard. Now, feel free to share it
- Select _Collect photos_
- Tap _Copy link_
- The link will get copied to your clipboard. Now, feel free to share it
## How to Collect photos on Web/Desktop?
To collect photos on the web/desktop:
## How to Collect photos on web / desktop?
- Open the album
- Click on the share album icon
- Select Collect photos
- Click on Copy link
- The link has been copied to your clipboard. Share it effortlessly with
- Select _Collect photos_
- Click on _Copy link_
- The link will get copied to your clipboard. Share it effortlessly with
others!

View file

@ -1,9 +1,14 @@
---
title: Family plans
description: Share your Ente Photos plan with your family members with no extra cost
---
# Family plans
Paid subscribers of Ente can share the storage with their family, **at no
additional cost** as you have already paid for the storage.
In breif,
In brief,
- Your family members can use storage space from your plan without paying
extra.

View file

@ -1,59 +1,66 @@
# Hidden
---
title: Hiding photos and albums
description: Hide photos and albums in Ente Photos
---
# Hiding photos and albums
You can further protect extra sensitive photos or albums by hiding them. Hidden
photos or albums will **only be viewable** after an extra layer of
authentication inside the app. Hidden differs from [Archive](./archive.md) in
the fact that hidden photos won't be surfaced anywhere in the app without
explicit authentication, whereas Archive only removes them from the home
timeline and memories sections.
authentication inside the app. Hiding differs from [Archiving](./archive.md) in
that the hidden photos won't be surfaced anywhere in the app without explicit
authentication, whereas archiving only removes them from the home timeline and
memories sections.
- Hidden photos and albums will be removed from home timelines, memories,
albums tab, search results, and any other visable place in the app.
- Hidden photos will be removed from all regular albums. If you want to unhide
again you will have to specify the album to move it to.
- You cannot hide photos or albums shared with you. You can archive shared
albums instead.
### How to
## How to
#### Hide album
### Hide album
- Open the album
- Click on the overflow menu
- Click on Hide album
- Click on _Hide album_
#### Hide photo
### Hide photo
- Select the photo
- Click on Hide option from the select menu
- Click on _Hide_ option from the select menu
#### View hidden photos and albums
### View hidden photos and albums
_Mobile_:
#### Mobile
- Go to Albums tab
- Scroll down to bottom
- Click on Hidden button
- Click on _Hidden_ button
- Authenticate in app
_Desktop_:
#### Web / Desktop
- Click on the topleft hamburger menu
- Click on Hidden
- Click on _Hidden_
- Authenticate in app
#### Unhide album
### Unhide album
- Open the hidden album
- Click on the overflow menu
- Click on Unhide album
- Click on _Unhide album_
#### Unhide photo
### Unhide photo
- Select the hidden photo
- Click on Unhide option from the select menu
- Click on _Unhide_ option from the select menu
- Click on the album the photo should be restored to
### Metadata Privacy
## Metadata Privacy
Ente has no information about whether you have hidden a photo or album.

View file

@ -0,0 +1,43 @@
---
title: Location tags
description: Search and organize your photos by location in Ente Photos
---
# Location Tags
_Search and organize your photos by their location_
Location Tags allow you to search and organize your photos based on their
geographical location. Instead of sending your queries to our servers, we've
implemented a privacy-friendly solution that runs searches locally on your
device.
## How to use Location Tags
### Method 1: Adding Location Tags from a Photo
1. Open a photo
2. Click on _Info_
3. Select _Add Location_"
4. Enter the location name and define a radius
### Method 2: Adding Location Tags from the Search Tab
1. Go to the search tab
2. Click on _Add new_ at the end of the location tags section
3. Select a photo as the center point for the location tag
4. Enter the location name and define a radius
## Tips
- The app will automatically cluster photos falling within a radius under a
specified location.
- Location Tags provide a seamless way to filter photos without compromising
your privacy.
- Location tags are stored end-to-end encrypted, ensuring the security of your
data.
- Enjoy a more organized photo library by tagging important places like home,
office, and vacation spots.

View file

@ -1,35 +0,0 @@
# Location Tags: Search and Organize Your Photos
## Overview:
The Location Tags feature allows you to efficiently search and organize your
photos based on their geographical location. Instead of sending your queries to
our servers, we've implemented a privacy-friendly solution that runs searches
locally on your device.
## How to Use Location Tags:
### Method 1: Adding Location Tags from a Photo
1. Open a photo.
2. Click on "Info."
3. Select "Add Location."
4. Enter the location name and define a radius.
### Method 2: Adding Location Tags from the Search Tab
1. Go to the search tab.
2. Click on "Add new" at the end of the location tags section.
3. Select a photo as the center point for the location tag.
4. Enter the location name and define a radius.
## Note:
- The app will automatically cluster photos falling within a radius under a
specified location.
- Location Tags provide a seamless way to filter photos without compromising
your privacy.
- Location tags are stored end-to-end encrypted, ensuring the security of your
data.
- Enjoy a more organized photo library by tagging important places like home,
office, and vacation spots.

View file

@ -1,34 +1,39 @@
# Map : View and explore your photos on the map
---
title: Maps
description: View and explore your photos on a map within Ente Photos
---
# Map
_View and explore your photos on the map_
## How can I view photos on the map on mobile?
- Step 1. Find the search icon located at the bottom right corner of your
screen.
- Step 2. Tap on the globe icon (Your map) withing the location
- Step 3. Enter the map view and start exploring your photos from around the
world.
- Find the search icon located at the bottom right corner of your screen.
- Tap on the globe icon (Your map) withing the location
- Enter the map view and start exploring your photos from around the world.
## How to enable map on your mobile app?
- Step 1. Tap the three horizontal lines located at the top left corner of
your home screen or swipe left on the home screen.
- Step 2. Select "General" settings.
- Step 3. Enter the "Advanced" settings.
- Step 4. Use the toggle switch to turn the map feature on or off
- Tap the three horizontal lines located at the top left corner of your home
screen or swipe left on the home screen.
- Select _General_ settings.
- Enter the _Advanced_ settings.
- Use the toggle switch to turn the map feature on or off.
## How to view Album photos on the map?
- Step 1. Open the album containing the photos you want to view
- Step 2. Tap on the three horizontal lines located in the top right corner of
the screen.
- Step 3. Select "Map" from the options.
- Step 4. View and explore your photos on the map.
- Open the album containing the photos you want to view
- Tap on the three horizontal lines located in the top right corner of the
screen.
- Select _Map_ from the options.
- View and explore your photos on the map.
## How to enable map on desktop?
- Step 1. Click on the three horizontal lines located in the top left corner
of the app.
- Step 2. Navigate to "preferences" from the menu.
- Step 3. Select "Advanced" in the preference menu.
- Step 4. Click on "Map" to access map settings.
- Step 5. Toggle the map settings on and off based on your preferences.
- Click on the three horizontal lines located in the top left corner of the
app.
- Navigate to _Preferences_ from the menu.
- Select _Advanced_ in the preferences menu.
- Click on _Map_ to access map settings.
- Toggle the map settings on and off based on your preferences.

View file

@ -1,3 +1,8 @@
---
title: Public links
description: Share photos with your friends and family without them needing to install Ente Photos
---
# Public Links
Ente lets you share your photos via links, that can be accessed by anyone,

View file

@ -1,12 +1,22 @@
---
title: Quick links
description: Share photos with your friends and family without creating albums
---
# Quick Links
Quick links allows you to select single or multiple photos & create a link.
Behind the scene, ente creates a special album and put all the selected files in
that special album.
Quick links allows you to select single or multiple photos and create a link
that you can then share. You don't need to create an album first.
> Behind the scene, Ente creates a special album and put all the selected files
> in that special album.
- You can view all quick links created by you in the sharing tab, under Quick
links section.
- Quick links can be converted to regular album.
- Remove link will not delete the photos that are present in that link.
- Similar to [public-links](./public-links.md), you can set link expirty, set
- Removing a link will not delete the photos that are present in that link.
- Similar to [public-links](./public-links), you can set link expiry,
passwords or device limits.

View file

@ -1,6 +1,11 @@
# Referral plan: Earn and Expand Your Storage
---
title: Referral plan
description: Earn and expand your storage by referring Ente Photos to your friends and family
---
## Overview:
# Referral plan
_Earn and Expand Your Storage_
Did you know you can boost your storage on Ente simply by referring your
friends? Our referral program lets you earn 10 GB of free storage for each
@ -13,29 +18,29 @@ On the Home Page:
- Click on the hamburger menu in the top left corner
- Open the sidebar
- Tap on 'General'
- Select Referrals
- Tap on _General_
- Select _Referrals_
- Share the code with your friend or family
Note:
- Once your friend upgrades to a paid plan, both you and your friend receive
an additional 10 GB of storage
- Keep track of your earned storage and referral details on Claim free storage
screen
an additional 10 GB of storage.
- You can keep track of your earned storage and referral details on _Claim
free storage_ screen.
- If you refer more friends than your plan allows, the extra storage earned
will be reserved until you upgrade your plan
- Earned storage remains accessible as long as your subscription is active
will be reserved until you upgrade your plan.
- Earned storage remains accessible as long as your subscription is active.
## How to apply Refferal code of a friend?
## How to apply referral code given by a friend?
On the Home Page:
- Click on the hamburger menu inthe top left corner
- Tap on 'General' from the options
- Select 'Referrals' from the menu
- Find and tap on 'Apply Code.'
- Tap on _General_ from the options
- Select _Referrals_ from the menu
- Find and tap on _Apply Code_
- Enter the referral code provided by your friend.
Note: Please note that referral codes should be applied within one month of
account creation to claim free storage.
Please note that referral codes should be applied within one month of account
creation to claim the free storage.

View file

@ -1,7 +1,12 @@
---
title: Trash
description: Deleting items and trash
---
# Trash
Whenever you delete an item from ente, it is moved to Trash. These items will be
automatically deleted from Trash after 30 days. You can manaully select or
completely empty the trash, if you wish.
Whenever you delete an item from Ente, it is moved to Trash. These items will be
automatically deleted from Trash after 30 days. You can manaully select photos
to permanently delete or completely empty the trash if you wish.
Items in trash are included in your used storage calculation.

View file

@ -1,18 +1,24 @@
## Uncategoried
---
title: Uncategorized
description: Uncategorized items in Ente Photos
---
"Uncategorized" is a special album type where photos are automatically added
# Uncategorized
_Uncategorized_ is a special album type where photos are automatically added
under the following circumstances:
- When you remove a photo from the last album, it is relocated to
"Uncategorized."
_Uncategorized_ section.
- During album deletion, if you choose to keep photos but delete the album,
all photos exclusive to the current album are moved to the "Uncategorized"
all photos exclusive to the current album are moved to the _Uncategorized_
section.
Note: This does not include photos uploaded by others.
### Clean up Uncategorized
### Cleaning up Uncategorized items
In the mobile app, you can click on the overflow menu and click
`Clean Uncategorized` option. All files that are also present in another album,
that is owned by the user, will be removed from the Uncategorized section.
In the mobile app, you can click on the overflow menu and click _Clean
Uncategorized_ option. All files that are also present in another album, that is
owned by the user, will be removed from the _Uncategorized_ section.

View file

@ -1,30 +1,36 @@
# Watched Folders: Effortless Syncing
---
title: Watch folder
description: Automatic syncing of certain folders in the Ente Photos desktop app
---
## Overview:
# Watch folder
The ente desktop app now allows you to "watch" a folder on your computer for any
changes, creating a one-way sync from your device to the Ente cloud. This will
make photo management and backup a breeze.
_Automatic syncing_
The Ente desktop app allows you to "watch" a folder on your computer for any
changes, creating a one-way sync from your device to the Ente cloud. This is
intended to automate your photo management and backup.
## How to add Watch folders?
- Click on the hamburger menu in the top left corner
- Open the sidebar
- Select "Watch Folders"
- Choose "Add Watch Folders"
- Pick the folder from your system that you want to add as Watch folder
- Select _Watch Folders_
- Choose _Add Watch Folders_
- Pick the folder from your system that you want to add as a watched folder
## How to remove Watch folders?
- Click on the hamburger menu in the top left corner
- Open the sidebar
- Select "Watch Folders"
- Select _Watch Folders_
- Click on the three dots menu next to the folders on the right side
- Choose "Stop Watching" from the menu
- Choose _Stop Watching_ from the menu
# Note:
# Tips:
- You will get an option to choose whether to sync nested folders to a single
album or separate albums.
- Option to choose whether to sync nested folders to a single album or
separate albums.
- The app continuously monitors changes in the watched folder, such as the
addition or removal of files
addition or removal of files.

View file

@ -3,16 +3,6 @@ title: Ente Photos
description: User guide for Ente Photos
---
# Welcome to the Ente Auth's User Guide!
Ente Auth is a free, cross-platform, end-to-end encrypted authenticator app. You
can use it to safely store your 2FA codes (second-factor authentication codes).
> [!CAUTION]
>
> These docs are still incomplete. If you feel like contributing though, help us
> [fill them in](https://github.com/ente-io/ente/docs).
# Ente Photos
Ente Photos is an end-to-end encrypted alternative to Google Photos and Apple

View file

@ -1,13 +1,19 @@
---
title: Files not uploading
description: Troubleshooting when files are not uploading from your Ente Photos app
---
# Files not uploading
## Network Issue
If you are using VPN, please try disabling the VPN or switching provider.
## Web/Desktop
## Web / Desktop
**Certain file types are not uploading**
### Certain file types are not uploading
The desktop/web app tries to detect if a particular file is video or image. If
the detection fails, then the app skips the upload. Please share either the
sample file or logs with us @support.ente.io
## Mobile
the detection fails, then the app skips the upload. Please contact our
[support](support.ente.io) if you find that a valid file did not get detected
and uploaded.

View file

@ -1,15 +0,0 @@
## Report Bug
Guide to help the user in sharing logs.
### Mobile
Placeholder
### Desktop
Placeholder
### Web
Placeholder

View file

@ -0,0 +1,26 @@
---
title: Sharing logs with support
description: How to report bugs and share the logs from your Ente Photos app
---
# Sharing debug logs
In some cases when you report a bug, our customer support might request you to
share debug logs from your app to help our developers find the issue.
Note that the debug logs contain potentially sensitive information like the file
names, so please feel free to not share them if you have any hesitation or want
to keep these private. We will try to diagnose the issue even without the logs,
the logs just make the process a bit faster and easier.
### Mobile
Placeholder
### Desktop
Placeholder
### Web
Placeholder

View file

@ -1,5 +0,0 @@
## Video Playback Issue
### Web
### Desktop / Mobile