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- @component('mail::message')
- Hello {{$ticket->user->name}},
- This is a notification that we have received your support request, and your ticket number is **#{{$ticket->ticket_id}}**.
- We will be responding to this ticket as soon as possible. If this is a Setup request, please understand that these requests take longer than regular support timeframes. Please be aware that Setups may take up to 48 hours to be completed.
- Thank you so much for being so understanding.
- <br>
- {{__('Thanks')}},<br>
- {{ config('app.name') }}
- @endcomponent
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