Ticket Blacklist

app/Http/Controllers/Moderation/TicketsController.php

@@ -7,6 +7,7 @@ use App\Models\Ticket;
 use App\Models\Server;
 use App\Models\TicketCategory;
 use App\Models\TicketComment;
+use App\Models\TicketBlacklist;
 
 use App\Http\Controllers\Controller;
 use Illuminate\Support\Facades\Cache;
@@ -44,12 +45,13 @@ class TicketsController extends Controller
         return redirect()->back()->with('success', __('A ticket has been deleted, ID: #') . $ticket_id);
 
     }
+
     public function reply(Request $request) {
         $this->validate($request, array("ticketcomment" => "required"));
         $ticket = Ticket::where('id', $request->input("ticket_id"))->firstOrFail();
         $ticket->status = "Answered";
         $ticket->update();
-        $ticketcomment = TicketComment::create(array(
+        TicketComment::create(array(
         	"ticket_id" => $request->input("ticket_id"),
         	"user_id" => Auth::user()->id,
         	"ticketcomment" => $request->input("ticketcomment"),
@@ -59,7 +61,7 @@ class TicketsController extends Controller
         $user->notify(new ReplyNotification($ticket, $user, $newmessage));
         return redirect()->back()->with('success', __('Your comment has been submitted'));
     }
-    
+
     public function dataTable()
     {
         $query = Ticket::query();
@@ -113,4 +115,88 @@ class TicketsController extends Controller
             ->rawColumns(['category', 'title', 'user_id', 'status', 'updated_at', 'actions'])
             ->make(true);
     }
+
+    public function blacklist() {
+        $users = User::get();
+        $ticketcategories = TicketCategory::all();
+        return view("moderator.ticket.blacklist", compact("users", "ticketcategories"));
+    }
+
+    public function blacklistAdd(Request $request) {
+        $user = User::where('id', $request->user_id)->first();
+        $check = TicketBlacklist::where('user_id', $user->id)->first();
+        if($check){
+            return redirect()->back()->with('error', __('Target User already in blacklist'));
+        }
+        TicketBlacklist::create(array(
+            "user_id" => $user->id,
+            "status"  => "True",
+            "reason"  => $request->reason,
+        ));
+        return redirect()->back()->with('success', __('Successfully add User to blacklist, User name: ' . $user->name));
+    }
+
+    public function blacklistDelete($id) {
+        $blacklist = TicketBlacklist::where('id', $id)->first();
+        $blacklist->delete();
+        return redirect()->back()->with('success', __('Successfully remove User from blacklist, User name: ' . $blacklist->user->name));
+    }
+
+    public function blacklistChange($id) {
+        $blacklist = TicketBlacklist::where('id', $id)->first();
+        if($blacklist->status == "True")
+        {
+            $blacklist->status = "False";
+
+        } else {
+            $blacklist->status = "True";
+        }
+        $blacklist->update();
+        return redirect()->back()->with('success', __('Successfully change status blacklist from, User name: ' . $blacklist->user->name));
+
+    }
+    public function dataTableBlacklist()
+    {
+        $query = TicketBlacklist::with(['user']);
+
+        return datatables($query)
+            ->editColumn('user', function (TicketBlacklist $blacklist) {
+                return '<a href="' . route('admin.users.show', $blacklist->user->id) . '">' . $blacklist->user->name . '</a>';
+            })
+            ->editColumn('status', function (TicketBlacklist $blacklist) {
+                switch ($blacklist->status) {
+                    case 'True':
+                        $badgeColor = 'badge-success';
+                        break; 
+                    default:
+                        $badgeColor = 'badge-danger';
+                        break;
+                }
+
+                return '<span class="badge ' . $badgeColor . '">' . $blacklist->status . '</span>';
+            })
+            ->editColumn('reason', function (TicketBlacklist $blacklist) {
+                return $blacklist->reason;
+            })
+            ->addColumn('actions', function (TicketBlacklist $blacklist) {
+                return '
+                            <form class="d-inline"  method="post" action="' . route('moderator.ticket.blacklist.change', ['id' => $blacklist->id ]) . '">
+                                ' . csrf_field() . '
+                                ' . method_field("POST") . '
+                            <button data-content="'.__("Change Status").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-warning mr-1"><i class="fas fa-sync-alt"></i></button>
+                            </form>
+                            <form class="d-inline"  method="post" action="' . route('moderator.ticket.blacklist.delete', ['id' => $blacklist->id ]) . '">
+                                ' . csrf_field() . '
+                                ' . method_field("POST") . '
+                            <button data-content="'.__("Delete").'" data-toggle="popover" data-trigger="hover" data-placement="top" class="btn btn-sm text-white btn-danger mr-1"><i class="fas fa-trash"></i></button>
+                            </form>
+                ';
+            })
+            ->editColumn('created_at', function (TicketBlacklist $blacklist) {
+                return $blacklist->created_at ? $blacklist->created_at->diffForHumans() : '';
+            })
+            ->rawColumns(['user', 'status', 'reason', 'created_at', 'actions'])
+            ->make(true);
+    }
+    
 } 

app/Http/Controllers/TicketsController.php

@@ -13,6 +13,7 @@ use App\Models\Ticket;
 use App\Models\Server;
 use App\Models\TicketComment;
 use App\Models\TicketCategory;
+use App\Models\TicketBlacklist;
 use App\Notifications\Ticket\User\CreateNotification;
 use App\Notifications\Ticket\Admin\AdminCreateNotification;
 use App\Notifications\Ticket\Admin\AdminReplyNotification;
@@ -28,6 +29,11 @@ class TicketsController extends Controller
         return view("ticket.index", compact("tickets", "ticketcategories"));
     }
     public function create() {
+        #check in blacklist
+        $check = TicketBlacklist::where('user_id', Auth::user()->id)->first();
+        if($check->status == "True"){
+            return redirect()->route('ticket.index')->with('error', __("You can't make a ticket because you're on the blacklist for a reason: '" . $check->reason . "', please contact the administrator"));
+        }
         $ticketcategories = TicketCategory::all();
         $servers = Auth::user()->servers;
         return view("ticket.create", compact("ticketcategories", "servers"));
@@ -65,6 +71,11 @@ class TicketsController extends Controller
         return view("ticket.show", compact("ticket", "ticketcategory", "ticketcomments", "server"));
     }
     public function reply(Request $request) {
+        #check in blacklist
+        $check = TicketBlacklist::where('user_id', Auth::user()->id)->first();
+        if($check->status == "True"){
+            return redirect()->route('ticket.index')->with('error', __("You can't reply a ticket because you're on the blacklist for a reason: '" . $check->reason . "', please contact the administrator"));
+        }
         $this->validate($request, array("ticketcomment" => "required"));
         $ticket = Ticket::where('id', $request->input("ticket_id"))->firstOrFail();
         $ticket->status = "Client Reply";

app/Models/TicketBlacklist.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+
+class TicketBlacklist extends Model {
+    protected $fillable = [
+        'user_id', 'status', 'reason'
+    ];
+
+    public function user()
+    {
+        return $this->belongsTo(User::class, 'user_id', 'id');
+    }
+} 
+  

database/migrations/2022_08_11_151039_create_ticket_blacklist_table.php

@@ -0,0 +1,35 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+class CreateTicketBlacklistTable extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+    public function up()
+    {
+        Schema::create('ticket_blacklists', function (Blueprint $table) {
+            $table->id();
+            $table->unsignedBigInteger('user_id')->unsigned();
+            $table->foreign('user_id')->references('id')->on('users')->onDelete('cascade');;
+            $table->string('status');
+            $table->string('reason');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::dropIfExists('ticket_blacklists');
+    }
+}

resources/views/layouts/main.blade.php

@@ -238,11 +238,17 @@
                             <li class="nav-header">{{ __('Moderation') }}</li>
 
                             <li class="nav-item">
-                                <a href="{{ route('moderator.ticket.index') }}" class="nav-link @if (Request::routeIs('moderator.ticket.*')) active @endif">
+                                <a href="{{ route('moderator.ticket.index') }}" class="nav-link @if (Request::routeIs('moderator.ticket.index')) active @endif">
                                     <i class="nav-icon fas fa-ticket-alt"></i>
                                     <p>{{ __('Ticket List') }}</p>
                                 </a>
                             </li>
+                            <li class="nav-item">
+                                <a href="{{ route('moderator.ticket.blacklist') }}" class="nav-link @if (Request::routeIs('moderator.ticket.blacklist')) active @endif">
+                                    <i class="nav-icon fas fa-user"></i>
+                                    <p>{{ __('Black List') }}</p>
+                                </a>
+                            </li>
                         @endif
 
                         @if (Auth::user()->role == 'admin')

resources/views/moderator/ticket/blacklist.blade.php

@@ -0,0 +1,122 @@
+@extends('layouts.main')
+
+@section('content')
+    <!-- CONTENT HEADER -->
+    <section class="content-header">
+        <div class="container-fluid">
+            <div class="row mb-2">
+                <div class="col-sm-6">
+                    <h1>{{ __('Ticket Blacklist') }}</h1>
+                </div>
+                <div class="col-sm-6">
+                    <ol class="breadcrumb float-sm-right">
+                        <li class="breadcrumb-item"><a href="{{ route('home') }}">{{ __('Dashboard') }}</a></li>
+                        <li class="breadcrumb-item"><a class="text-muted"
+                                                       href="{{ route('moderator.ticket.blacklist') }}">{{ __('Ticket Blacklist') }}</a>
+                        </li>
+                    </ol>
+                </div>
+            </div>
+        </div>
+    </section>
+    <!-- END CONTENT HEADER -->
+
+    <!-- MAIN CONTENT -->
+    <section class="content">
+        <div class="container-fluid">
+            <div class="row">
+                <div class="col-lg-8">
+                    <div class="card">
+                        <div class="card-header">
+                            <div class="d-flex justify-content-between">
+                                <h5 class="card-title"><i class="fas fas fa-users mr-2"></i>{{__('Blacklist List')}}</h5>
+                            </div>
+                        </div>
+                        <div class="card-body table-responsive">
+
+                            <table id="datatable" class="table table-striped">
+                                <thead>
+                                <tr>
+                                    <th>{{__('User')}}</th>
+                                    <th>{{__('Status')}}</th>
+                                    <th>{{__('Reason')}}</th>
+                                    <th>{{__('Created At')}}</th>
+                                    <th>{{__('Actions')}}</th>
+                                </tr>
+                                </thead>
+                                <tbody>
+                                </tbody>
+                            </table>
+                        </div>
+                    </div>
+                </div>
+                <div class="col-lg-4">
+                    <div class="card">
+                        <div class="card-header">
+                            <h5 class="card-title">{{__('Add To Blacklist')}}
+                                <i data-toggle="popover"
+                                data-trigger="hover"
+                                data-content="{{__('please make the best of it')}}"
+                                class="fas fa-info-circle"></i></h5>
+                        </div>
+                        <div class="card-body">
+                            <form action="{{route('moderator.ticket.blacklist.add')}}" method="POST" class="ticket-form">
+                            @csrf
+                                <div class="custom-control mb-3 p-0">
+                                    <label for="user_id">{{ __('User') }}:
+                                        <i data-toggle="popover" data-trigger="hover"
+                                        data-content="{{ __('Please note, the blacklist will make the user unable to make a ticket/reply again') }}" class="fas fa-info-circle"></i>
+                                    </label>
+                                    <select id="user_id" style="width:100%" class="custom-select" name="user_id" required
+                                            autocomplete="off" @error('user_id') is-invalid @enderror>
+                                        @foreach ($users as $user)
+                                            <option value="{{$user->id}}" >{{ $user->name }}</option>
+                                        @endforeach
+                                    </select>
+                                </div>
+                                <div class="form-group ">
+                                    <label for="reason" class="control-label">Reason</label>
+                                    <input id="reason" type="text" class="form-control" name="reason" placeholder="Input Some Reason">
+                                </div>
+                                <button type="submit" class="btn btn-primary ticket-once">
+                                    {{__('Submit')}}
+                                </button>
+                            </form>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </section>
+    <!-- END CONTENT -->
+    <script>
+        document.addEventListener("DOMContentLoaded", function () {
+            $('#datatable').DataTable({
+                language: {
+                    url: '//cdn.datatables.net/plug-ins/1.11.3/i18n/{{config("app.datatable_locale")}}.json'
+                },
+                processing: true,
+                serverSide: true,
+                stateSave: true,
+                ajax: "{{route('moderator.ticket.blacklist.datatable')}}",
+                columns: [
+                    {data: 'user' , name : 'user.name'},
+                    {data: 'status'},
+                    {data: 'reason'},
+                    {data: 'created_at', sortable: false},
+                    {data: 'actions', sortable: false},
+                ],
+                fnDrawCallback: function( oSettings ) {
+                    $('[data-toggle="popover"]').popover();
+                }
+            });
+        });
+    </script>
+    <script>
+        document.addEventListener('DOMContentLoaded', function () {
+            $('[data-toggle="popover"]').popover();
+            $('.custom-select').select2();
+        });
+    </script>
+@endsection
+

routes/web.php

@@ -186,6 +186,12 @@ Route::middleware(['auth', 'checkSuspended'])->group(function () {
         Route::post('ticket/reply', [ModTicketsController::class, 'reply'])->name('ticket.reply');
         Route::post('ticket/close/{ticket_id}', [ModTicketsController::class, 'close'])->name('ticket.close');
         Route::post('ticket/delete/{ticket_id}', [ModTicketsController::class, 'delete'])->name('ticket.delete');
+        #ticket moderation blacklist
+        Route::get('ticket/blacklist', [ModTicketsController::class, 'blacklist'])->name('ticket.blacklist');
+        Route::post('ticket/blacklist', [ModTicketsController::class, 'blacklistAdd'])->name('ticket.blacklist.add');
+        Route::post('ticket/blacklist/delete/{id}', [ModTicketsController::class, 'blacklistDelete'])->name('ticket.blacklist.delete');
+        Route::post('ticket/blacklist/change/{id}', [ModTicketsController::class, 'blacklistChange'])->name('ticket.blacklist.change');
+        Route::get('ticket/blacklist/datatable', [ModTicketsController::class, 'dataTableBlacklist'])->name('ticket.blacklist.datatable');
     });
 
     Route::get('/home', [HomeController::class, 'index'])->name('home');