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@@ -86,9 +86,9 @@ If you want to get started using Pico, please refer to our [user docs][HelpUserD
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If you're a developer, please refer to the "Contributing" section below and our [contribution guidelines][ContributionGuidelines]. To get you started with creating a plugin or theme, please read the [dev docs on our website][HelpDevDocs].
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#### You still need help or experience a problem with Pico?
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-When the docs can't answer your question or when you're experiencing problems with Pico, please don't hesitate to create a new [Issue][Issues] on GitHub. Concerning problems with plugins or themes, please refer to the website of the developer of this plugin or theme.
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+When the docs can't answer your question, you can get help by joining us on [#picocms on Freenode IRC](https://webchat.freenode.net/?channels=%23picocms). When you're experiencing problems with Pico, please don't hesitate to create a new [Issue][Issues] on GitHub. Concerning problems with plugins or themes, please refer to the website of the developer of this plugin or theme.
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-**Before creating a new Issue,** please make sure the problem wasn't reported yet using [GitHubs search engine][IssuesSearch]. Please describe your issue as clear as possible and always include steps to reproduce the problem.
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+**Before creating a new Issue,** please make sure the problem wasn't reported yet using [GitHubs search engine][IssuesSearch]. Please describe your issue as clear as possible and always include the *Pico version* you're using. Provided that you're using *plugins*, include a list of them too. We need information about the *actual and expected behavior*, the *steps to reproduce* the problem, and what steps you have taken to resolve the problem by yourself (i.e. *your own troubleshooting*).
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Contributing
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------------
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Daniel Rudolf